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From the business
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Items shipped quick and arrived safe. Very nice rails for the price. Only issue is one was used, the telltale was marks around the mounting holes. Not an issue since other than that, were in perfect condition.
Welder is just as described and works excellent. Very fast shipping, it arrived in just a few days.
The 26' Chimney Sweep Kit more than meet my expectations. I had previous experience with a similar kit and the Vevor product was obviously of higher quality and had better functionality. I am very satisfied.
Table is sufficient for putting my portable grill on I placed a piece of marble slab on top before placing my grill on it.
Forklift clamp on for frontend loader were perfect for my application and priced right. Delivery was quick and easy.
The large planter bed I received was in good condition. Assembly was easy. I have filled it, and it seems plenty strong.
It was easy to order. The product arrived on time. Great communication. Quality Product.
I saw an ad for a diesel transfer pump that shows a meter as part of the item. I ordered it and my package did not include the meter. I reached out to support and have been told they would send an email regarding it. I haven't heard yet and it has been a few hours ( as suggested in the chat). I am hopeful they will provide the item as shown on the ad. I will wait a little longer before providing more thoughts etc…
Dear Daniel,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We communicated this matter with you via email.
Hope you are satisfied with our service.
Any issues, please let us know.
Have a great day.
Vevor Team
Very satisfied with quality of the product, as described. Works like a charm.
Bench foam structure and niche foam support are great. Regarding shower pan ready for tiling some improvement are needed. Foam board must be delivered in one piece and not 2. Foam thickness and hardness need to be increased. Drain system is really very good allowing adjustment for tile thickness.
Easy to use and easy to make and order with fast shipping, thanks
The drive way no-grow cloth I ordered is very nice and a lot better price than the local store that sells the same brand
This thing is amazing for a diy home owner. I demolished my garage floor over a cistern that was 6 inches thick with rebar. The tool Cost me $180. I'll be using it again for my sidewalk.
Quality product and ease of set up. I'm very happy with my purchase
Both items seem to be a good value, fast shipping too.
Quality items, No hidden shipping fees the price is what you are paying
I like the product but it came damaged Needs to be packed better.
Dear Nora,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
I am skeptical of their CC security practices. The day after my purchase my CC was compromised and the number was used for another online purchase for almost $900. It could be coincidence, however it was the 1st purchase I had made in quite some time on this credit card. The timing is too coincidental for me to trust this online retailer again.
Dear S. W.,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
I am impressed with the quality for the price. Will always shop and buy here.
Shipping was fast and the product is well made and packaged.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Frank,
We feel so sorry that our product didn't meet your satisfaction.
We have sent an email to you regarding on this issue.
Your satisfaction is important to us, and we want to ensure that we do everything possible to resolve the issue.
Thanks for your understanding.
Have a great day.
Vevor Team