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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Wheel kit seems to be of nice quality
January 30, 2025

Shipping was super fast. Arrived within 2 days of ordering.

Date of experience: January 20, 2025
Pennsylvania
2 reviews
0 helpful votes
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Fast shipping
January 30, 2025

I will be ordering from them again, this was my second order and the shipping is really fast. The prices and great also when you catch a sale.

Date of experience: January 20, 2025
Maryland
1 review
0 helpful votes
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I don't like my order the rooftop rack ladder the stuff missing parts I don't like and I get the not completed

Date of experience: January 19, 2025
Vevor .. — Vevor Rep
over a year old

Dear customer,

We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

We have assigned a service specialist to address your issue and we will send you the message with effective solution or further details within 24 hours via our livechat. Please check your inbox. Our team will be sure to help you sort it out!

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

New York
1 review
0 helpful votes
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Unable to contact you through customer service missing parts on my order

Date of experience: January 15, 2025
Arizona
1 review
0 helpful votes
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Great company.
January 27, 2025

Great company great fast service i was skeptical because its to good to be true how ever they turned out to be fully legit and i will continue to do business with this great company.

Date of experience: January 17, 2025
Wisconsin
1 review
0 helpful votes
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No problems!
January 27, 2025

The entire process was easy, shipping was quick, and the tool seems to be of good quality.

Date of experience: January 17, 2025
Maryland
1 review
0 helpful votes
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Excellent speed and service
January 27, 2025

Outstanding equipment with affordable prices. Quick turn around time

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
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4 Jaw Logging Grapple
January 27, 2025

Fast delivery and great price. Very sturdy and heavy duty. A must have for anyone looking to move trees with a loader bucket. Works great for loading larger diameter logs onto the log splitter for firewood, really saves your back.

Date of experience: January 16, 2025
Virginia
1 review
0 helpful votes
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Perfect!
January 26, 2025

Great price, nice wheel chains, fast ship, LOVE this company so far. 2nd order and first order was perfect too.

Date of experience: January 16, 2025
California
2 reviews
0 helpful votes
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Fast
January 26, 2025

I received product very quickly. Product was exactly what I ordered, and as described.

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
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Great experience!
January 26, 2025

The prices are good, the products are well built and the shipping is super fast!

Date of experience: January 16, 2025
Maryland
1 review
0 helpful votes
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A Sound Deal
January 26, 2025

It was very easy to navigate the site, see the specs and get other permanent information needed about the product that I was considering so that I could make a Sound decision.

Date of experience: January 11, 2025
Pennsylvania
1 review
0 helpful votes
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Bucket Forks
January 26, 2025

Great price! Great product! Heavy-duty and strong! Easy to connect to skid steer bucket.

Date of experience: January 15, 2025
Virginia
1 review
0 helpful votes
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Everything I have ordered has been timely delivered without charges. I am happy with my purchases and will continue to go to the Vevor site. What's not to like good service and good prices.

Date of experience: January 15, 2025
Massachusetts
1 review
0 helpful votes
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Perfect!.
January 25, 2025

After watching the Vevor drill grinder model B with CBN & SDC Wheel on YouTube, couldn't wait to purchase this sharpener, its so easy to use, each drill basically takes about a minute or two.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Just what I needed
January 25, 2025

Will work well over my sliding glass doors!
Only problem I might have is the center bracket!

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Great pricing good product
January 25, 2025

Good Communications fast delivery well packed good product

Date of experience: January 15, 2025
Illinois
1 review
2 helpful votes
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Products slightly damaged in shipping. No help and passed the buck. They didn't help at ALL. Customer service is slow and almost non-existent. They're great until you have an issue. Weeks to even get an answer.

Update: Once this post was made they changed there stance on support and decided to give me a refund instead. All I wanted was replacement parts to start with. It is a quality product that had some damage.

Date of experience: January 15, 2025
Vevor .. — Vevor Rep
over a year old

Hello John,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

A full refund of 1 damaged set has been successfully applied for you.
Regarding Part H, it is not a necessary component for installation. You can choose not to install it. It is used to be locked on the side of the cabinet to limit the position.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Pennsylvania
1 review
0 helpful votes
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Quick shipping, good product
January 25, 2025

My item shipped quickly and appears to be of high quality, but I have not used it yet. The price was within my price range and the best that I found while doing my search.

Date of experience: January 14, 2025
Tennessee
1 review
0 helpful votes
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Superb product
January 24, 2025

Originally, I purchased two of the smaller popcorn machines and they were too small for my use so I contacted customer support. They gave me a credit and I ordered the next size up, which was absolutely perfect for my application.

Date of experience: January 14, 2025