Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered couple torque wrenches. One 3/8 drive, one 1/2 drive. Appear to be quality products, haven't had a chance to use yet, but the delivery was super fast ordered on Monday and had them on Thursday. Vevor must have distribution centers strategically located. Good on them!
This Vevor Die Cutting and Embossing hand crank machine is excellent! I did extensive research on YouTube, Google and Amazon for a few days before choosing this 9" model. For $80, this is the best choice. I like the wide opening, steel parts, warranty, made from a reputable company, and it works great with all different metal dies and plastic embossing folders I purchased on Amazon. For embossing, I omitted the 2mm plastic sheet, just using the grey base and sandwiching the embossing folder between the two 3mm plates. Yes, sometimes you have to crank hard and there will be a popping sound, it's ok. The results have been fun. I'm telling all my crafting friends.
I have ordered many, many items from Vevor. Everything I have received has been good quality except 1 item. I ordered 3'wide landscape fabric and it is getting holey after 1 season. I ordered the 6' wide fabric and it is fine. I have enjoyed the variety and the prices are competitive.
Great quality and price. Shipping was very quick. Fair price also
The automatic machine is not working properly when we set it to 4 g it will dispense not even 2 g when we set it on 5 g it will dispense around 4 g and sometimes it do not stop dispensing and dispense everything in one shot so so there must be a problem with weight machine so kindly give me a refund or if you wanna replace it I am fine with that, but I need perfect Machine I am also attaching video of the machine working improperly
Perfect for what we needed. Price can't be beat and the quality of the sling is top notch
Excellent service, product and price.
I will always check here first.
I got this for my son who needed to did a lot of holes for putting post up and this worked great for him, easy to use, with 6 and 10 inch bits along with the extenders, he said he sure wished he would have this equipment years ago, it would have saved him a whole lot of work and pain of the handheld hole diggers and it's a whole lot faster and you can get more done by using this. A++++ Great
First time owning a chamber vac. Zero complaints. Ran 50 bags through it first thing and it preformed flawlessly. And it is surprisingly quiet.
As usual Vevor was outstanding to work with! No drama and easy to shop with!
Vevor allows me to buy quality products at about half the price I would pay anywhere else. They usually ship free, in a prompt manner and I received shipment in half the time of othererchants I previously used.
I started buying Vevor products about a year ago and so far I have not been disappointed. They have a lot of great products and always very good pricing. I set up an account and find their website is easy to navigate and place an order. I am also amazed how fast things come to my door. Better than Amazon. Vevor is my go to place now.
Got delivered as discribed and used one and made lifting a snapp and so easy would recommend these hoists if you are going to lift anything
Fast and easy shopping.Great website to navigate through and lots of options!
Poorly designed. When full it put great stress on the wrist. The center of gravity is now further out than with the plastic collecter. I can not carry it without hung it to my body. Old wrists aren't up to it.
Ordered on a Thursday said it would be here on Saturday and was delivered Friday and installed on Saturday. What's not to like plus free shipping. GREAT!
The piece I ordered came quickly, & was well packaged. It is very well made and the price was fair. I'm delghted.
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Update from Vevor
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
We have successfully requested a full refund for you as the solution in accordance with our commitment.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor