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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Quick Delivery
February 3, 2025

Quick Delivery, so far Great Product. Pressure sprayer worked as described. Very happy with me purchase.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Great service at a great price
February 3, 2025

Always fast delivery at a great price and they have all the products I need. My needs are greater than my wallet.

Date of experience: January 24, 2025
Nebraska
1 review
0 helpful votes
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Fast service
February 3, 2025

We ordered a 20 gallon oil pan with a pump. We got it so fast and the box was in great shape! Looking forward to putting it to use

Date of experience: January 24, 2025
Michigan
2 reviews
0 helpful votes
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Packages
February 3, 2025

Took a while, but the packages finally got here Received it all in good condition. Good tools for cheap price. Thank you

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Solicited review.
February 3, 2025

I was pleased to receive my purchase of an electric jack in a timely manner. Slight damage to carrying case appears to have happened during shipping. Have not had occasion to use product but appears to be intact.

Date of experience: January 24, 2025
Massachusetts
1 review
0 helpful votes
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Great Products and Communication
February 3, 2025

Vast selection of quality products combined with accurate shipping information and lead time.
Vevor is easy to recommend!

Date of experience: January 24, 2025
Oregon
1 review
0 helpful votes
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Great purchasing experience
February 3, 2025

Fast and free shipping Good quality Easy to order from there site

Date of experience: January 24, 2025
Iowa
1 review
1 helpful vote
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Poorly made.
February 3, 2025

Shipping and handling was excellent. The product on the other hand was very poorly made. Common sizes like 10mm are not included in on the wrenches. The bits to go with the screw driver are bits I have never even seen before and will never use. The worst of it all was that the Phillips bits that do come with it do not work in any screw becasue they were so poorly cut that the grooves don't line up. So about 150 of the pieces of this kit are worthless.

Date of experience: January 24, 2025
Vevor .. Vevor Rep
over a year old

Hi customer,

We are sincerely sorry to hear this about your item.

We have created a customer support ticket 406644818853888 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

We will do our best to help you. Thank you for your cooperation.

Best regards,
Vevor

Ohio
1 review
0 helpful votes
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Great company, even better products
February 3, 2025

Works great.this is a nice sweeper, good quality. Much less then the competition
Good quality. Good price
Great service.

Date of experience: January 24, 2025
Ohio
2 reviews
0 helpful votes
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Over all good i wish your web page was better always freeze up won't go to english fast enough and sometime i click on stuff take be to other page in have look over the hole page to fine it. I just feel if i click on something it should go to it. Or the product. Time is money money is time. Over all most of all the product i have got from your company is great or your great at doing the right thing for your customer. I would love to know more about your company or know you got start and the size of your company how many state do you operate out of. Maybe you could put it on your web page as a click on to more your company. Everyone would love reading about your success of your company. I just feel you have few click to fix,but all and all great in so much to offer to all and mean all women - men -kids -dog everyone. Great Store. Thank You and all your Worker. Jack

Date of experience: January 24, 2025
Maryland
1 review
0 helpful votes
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Great Product Great Value
February 3, 2025

High quality product at a great price. Super fast shipping.

Date of experience: January 23, 2025
California
1 review
1 helpful vote
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Great Price/Quick Shipping
February 3, 2025

I was attracted to the z axis motor, first- because I have been very pleased with the Vevor products I have purchased before, and second- because of the low price offered. What I had not counted on was the lightning-fast free shipping! The item arrived quickly and was well packed. I really enjoy being able to purchase directly from Vevor with lower prices than those offered by other vendors for the same product.

Date of experience: January 23, 2025
VE
1 review
0 helpful votes
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Envían las prensas incorrectas
February 2, 2025

El modelo 30x38 8 en 1 y el modelo 38x38 8 en 1 que ustedes me envían no son los modelos publicados, la calidad de la prensa es deficiente y falta la Resitencia de potes de aluminios. He ahí mi descontento.

Date of experience: January 23, 2025
Vevor .. Vevor Rep
over a year old

Hola cliente,

Lamentamos mucho escuchar esto sobre tu artículo.

Hemos creado un ticket de soporte al cliente 405380220019712 para que puedas seguir tu problema. Nuestro servicio de atención al cliente se pondrá en contacto contigo en un plazo de 24 horas. Revisa tu correo electrónico más tarde y respóndenos a través de este ticket para resolver tu problema.

Haremos todo lo posible para ayudarte. Gracias por tu cooperación.

Atentamente,
Vevor

New Jersey
1 review
0 helpful votes
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The unit is quiet and seems to work well. Fit and finish are attractive and assembling the pump was easy and straightforward. Overall very impressive product. However, as stated in the title, the steel housing is deadly sharp in some edge areas.

Date of experience: January 22, 2025
Massachusetts
1 review
0 helpful votes
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58 Gallon fuel transfer tank
February 2, 2025

Shipping was super fast and easy website ordering from product appears to be to what was described have not used it yet.

Date of experience: January 23, 2025
Washington
1 review
0 helpful votes
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This is my first purchase from Vevor and I'm very pleased. I received a good product at a great price with very fast delivery. I'm sure this is just the beginning of many more purchases.

Date of experience: January 22, 2025
Maryland
1 review
0 helpful votes
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Quality products at affordable prices
February 2, 2025

I've bought a couple of items from Vevor so far. The quality has been really good both times. Very tough and well built items. The prices are very reasonable.

Date of experience: January 22, 2025
Nevada
1 review
2 helpful votes
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Bought a plumbing snake online and when the item arrived the motor in the snake did not work. I reached out to customer support they had told me to send videos and pictures of the motor not working. I gave them all the information they had asked for including the pictures and videos and they only offered me partial payment back. Why would i take partial payment for an item then was delivered to me broken. I had to dispute the charge through my credit card after three weeks of going back and forth. Will never buy from here again!

Date of experience: January 22, 2025
Vevor .. Vevor Rep
over a year old

Hello Mike,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

We have successfully requested a full refund for you as the solution in accordance with our commitment.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Georgia
1 review
0 helpful votes
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Great delivery
February 1, 2025

Haven't used my car jack yet but purchase was very easy to make and delivery was on time as predicted.

Date of experience: January 22, 2025
Nebraska
1 review
0 helpful votes
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Got here very fast
February 1, 2025

Very pleased with the fast shipping and price havent used yet but sure it will work well for my light duty pallet jobs

Date of experience: January 22, 2025