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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
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The 5 tray worm composter arrived on time. There are several Youtube videos plus an instruction booklet on assembly. Many extras came with it. I am well pleased with my purchase.
The shopping experience is fine but the product was lacking as far as quality control. Bolt holes didn't quite line up; one part was significantly bent or made wrong which I was able to correct; the paint was scratched in several places. Not worth returning because of the weight. Functionally it does what I need it to do. I've owned Craftsman's version of this lift for years and it appears this Vevor unit is a just cost reduced copy made with little or no quality control. The handle is designed to not reduce storage space. The wheels are not lubed making them screechy. The bolt hole in the pedal lever is not lined up with the pedal, so when installed it looks crooked. The locking feature is nice, but the part was bent so as not to work properly. I was able to bend by hand to make it work. The rubber pads are thin and I expect will not last years unless handled carefully. If you need it lift your bike, it will do that fine. If you're picky about your tools as I am, you may be disappointed.
Directions are very poor! Shouldn't be so hard to put together! Have to pay more for assembly before I can even see how it works!
Hi customer,
We are sincerely sorry to hear this about your item.
We have created a customer support ticket 409548261829632 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor
I received my hose reel in a very timely manner, the quality seems suspect. So it has performed as expected
I was putting together a work bench and I needed to lift the heavy shelves into position to bolt them on. I couldn't rent a lift and started searching for something that could do the job but was not too expensive. In my search I found something called a "motorcycle/dirt bike lift". Then I checked VEVOR and they had one at a great price! Very nicely built and it came with a t-handle wrench that works well to turn the lift screw. Another VEVOR product purchase - I am now up to 3. I am very satisfied with the quality and value of my purchases so far.
Easy to navigate web site, free shipping, and a very competitive price. Was shipped via Fed Ex and arrived very quickly. Can't say enough about what a positive experience this purchase was!
I've hat a generic 8 in 1 one hat press and it was pain to use. Having to heat several times etc. I got the Vevor automatic hat press and I was able to to do a couple of hats in under 5 minutes. Perfect adhesion. This thing is amazing.
I placed my order on a weekend and it was immediately processed. Very speedy turnaround which enabled it to arrive ahead of schedule. My order was packaged securely and I am very pleased with the quality of the product I ordered.
I received everything quickly and I received everything quickly and as described. Described.
This meter is as good as my fluke clamp on at one third the price
Directions are useless the batteries that came with it were dead. I tried to send it back and they said they'd give me $50 back on it to just keep it. Junk. Should have stuck with Hobo Freight.
Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.
Dear Customer,
We are sorry for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
Our customer service representative will apply for a refund for the remaining amount of your order within 24 hours. Please pay attention to our emails to get the refund status.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Easy to order, overall quality product. But the Cutout for the power strip was too small so it was unmountable
I purchased the rubber 12x12 tiles for my deck. Shipping was very prompt. They weren't as easy to cut as I hoped, but I trimmed the extra tabs off and it looks great. They aren't quite as comfortable on bare feet as I had hoped, but totally walkable. Hoping that still applies when summer comes, but the decking was too hot anyway. Over all, I'm very pleased to have found them.
Arrived on schedule and in a timely manner. Definitely looking forward to camping
I love the vevor line of tools and they have always been very good products for a great price. Everything I've got from vevor I've been very pleased with, even I'd say very impressed with the company. I've actually recommend vevor to friends and family. I would love to test some of there new tools to review them. Vevor is awesome!
Bought a new metal detector. Perfect size for all electronic kit.
Experience great, will purchase again/ planning to purchase a series of items
Much better quality than I expected! Welds & paint were excellent, rolls easily and the lift works very well.
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Hi customer,
We are sincerely sorry to hear this about your item.
We have created a customer support ticket 409548443833344 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor