Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Vevor

Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
See all photos
How would you rate Vevor?
grey stargrey stargrey stargrey stargrey star

Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

As described
March 20, 2025

The 5 tray worm composter arrived on time. There are several Youtube videos plus an instruction booklet on assembly. Many extras came with it. I am well pleased with my purchase.

Date of experience: March 10, 2025
Indiana
1 review
0 helpful votes
Follow JERRY O.
Unfollow JERRY O.
Share Review
Report Review

Motorcycle Lift
March 20, 2025

The shopping experience is fine but the product was lacking as far as quality control. Bolt holes didn't quite line up; one part was significantly bent or made wrong which I was able to correct; the paint was scratched in several places. Not worth returning because of the weight. Functionally it does what I need it to do. I've owned Craftsman's version of this lift for years and it appears this Vevor unit is a just cost reduced copy made with little or no quality control. The handle is designed to not reduce storage space. The wheels are not lubed making them screechy. The bolt hole in the pedal lever is not lined up with the pedal, so when installed it looks crooked. The locking feature is nice, but the part was bent so as not to work properly. I was able to bend by hand to make it work. The rubber pads are thin and I expect will not last years unless handled carefully. If you need it lift your bike, it will do that fine. If you're picky about your tools as I am, you may be disappointed.

Date of experience: March 10, 2025
Vevor .. — Vevor Rep
over a year old

Hi customer,

We are sincerely sorry to hear this about your item.

We have created a customer support ticket 409548443833344 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

We will do our best to help you. Thank you for your cooperation.

Best regards,
Vevor

North Carolina
1 review
0 helpful votes
Follow Leslie J.
Unfollow Leslie J.
Share Review
Report Review

Dissapointed
March 20, 2025

Directions are very poor! Shouldn't be so hard to put together! Have to pay more for assembly before I can even see how it works!

Date of experience: March 10, 2025
Vevor .. — Vevor Rep
over a year old

Hi customer,

We are sincerely sorry to hear this about your item.

We have created a customer support ticket 409548261829632 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

We will do our best to help you. Thank you for your cooperation.

Best regards,
Vevor

Texas
1 review
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

Delivery
March 20, 2025

Delivered promptly with no hassle. Looking forward to all deliveries with same experience.

Date of experience: March 10, 2025
Florida
2 reviews
0 helpful votes
Follow john E.
Unfollow john E.
Share Review
Report Review

Service was great, product so so.
March 20, 2025

I received my hose reel in a very timely manner, the quality seems suspect. So it has performed as expected

Date of experience: March 10, 2025
Massachusetts
1 review
0 helpful votes
Follow Walt F.
Unfollow Walt F.
Share Review
Report Review

I was putting together a work bench and I needed to lift the heavy shelves into position to bolt them on. I couldn't rent a lift and started searching for something that could do the job but was not too expensive. In my search I found something called a "motorcycle/dirt bike lift". Then I checked VEVOR and they had one at a great price! Very nicely built and it came with a t-handle wrench that works well to turn the lift screw. Another VEVOR product purchase - I am now up to 3. I am very satisfied with the quality and value of my purchases so far.

Date of experience: March 10, 2025
North Carolina
1 review
0 helpful votes
Follow Glen I.
Unfollow Glen I.
Share Review
Report Review

Great experience
March 20, 2025

Easy to navigate web site, free shipping, and a very competitive price. Was shipped via Fed Ex and arrived very quickly. Can't say enough about what a positive experience this purchase was!

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
Follow Tim K.
Unfollow Tim K.
Share Review
Report Review

Makes hat making so easy
March 20, 2025

I've hat a generic 8 in 1 one hat press and it was pain to use. Having to heat several times etc. I got the Vevor automatic hat press and I was able to to do a couple of hats in under 5 minutes. Perfect adhesion. This thing is amazing.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

Very satisfied!
March 20, 2025

I placed my order on a weekend and it was immediately processed. Very speedy turnaround which enabled it to arrive ahead of schedule. My order was packaged securely and I am very pleased with the quality of the product I ordered.

Date of experience: March 10, 2025
Tennessee
1 review
0 helpful votes
Follow Ethan F.
Unfollow Ethan F.
Share Review
Report Review

I received everything quickly and I received everything quickly and as described. Described.

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
Follow victor H.
Unfollow victor H.
Share Review
Report Review

Great top shelf
March 20, 2025

This meter is as good as my fluke clamp on at one third the price

Date of experience: March 10, 2025
Kentucky
1 review
0 helpful votes
Follow Dodd O.
Unfollow Dodd O.
Share Review
Report Review

Digital torque wrench
March 19, 2025

Directions are useless the batteries that came with it were dead. I tried to send it back and they said they'd give me $50 back on it to just keep it. Junk. Should have stuck with Hobo Freight.

Date of experience: March 7, 2025
Vevor .. — Vevor Rep
over a year old

Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.

Dear Customer,

We are sorry for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

Our customer service representative will apply for a refund for the remaining amount of your order within 24 hours. Please pay attention to our emails to get the refund status.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

California
1 review
0 helpful votes
Follow Walter V.
Unfollow Walter V.
Share Review
Report Review

Work table review
March 19, 2025

Easy to order, overall quality product. But the Cutout for the power strip was too small so it was unmountable

Date of experience: March 9, 2025
Tennessee
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Good choice
March 19, 2025

I purchased the rubber 12x12 tiles for my deck. Shipping was very prompt. They weren't as easy to cut as I hoped, but I trimmed the extra tabs off and it looks great. They aren't quite as comfortable on bare feet as I had hoped, but totally walkable. Hoping that still applies when summer comes, but the decking was too hot anyway. Over all, I'm very pleased to have found them.

Date of experience: March 9, 2025
Georgia
1 review
0 helpful votes
Follow Stan X.
Unfollow Stan X.
Share Review
Report Review

Log Dogs
March 19, 2025

Product shipped quickly, impressed with the ease of assembly and stout structure. Still learning how to get more efficient use of tool.

Date of experience: March 9, 2025
Georgia
1 review
0 helpful votes
Follow Emanuel G.
Unfollow Emanuel G.
Share Review
Report Review

Just as described, very satisfied.
March 19, 2025

Arrived on schedule and in a timely manner. Definitely looking forward to camping

Date of experience: March 5, 2025
Indiana
1 review
0 helpful votes
Follow Zach O.
Unfollow Zach O.
Share Review
Report Review

Vevor rocks on tools
March 19, 2025

I love the vevor line of tools and they have always been very good products for a great price. Everything I've got from vevor I've been very pleased with, even I'd say very impressed with the company. I've actually recommend vevor to friends and family. I would love to test some of there new tools to review them. Vevor is awesome!

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Perfect size
March 19, 2025

Bought a new metal detector. Perfect size for all electronic kit.

Date of experience: March 8, 2025
Georgia
1 review
0 helpful votes
Follow charles I.
Unfollow charles I.
Share Review
Report Review

Great merchandise
March 18, 2025

Experience great, will purchase again/ planning to purchase a series of items

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow Richard Z.
Unfollow Richard Z.
Share Review
Report Review

Excellent table
March 18, 2025

Much better quality than I expected! Welds & paint were excellent, rolls easily and the lift works very well.

Date of experience: March 8, 2025