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VevorReviews 3,026

4.3

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From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+279
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Oklahoma
1 review
0 helpful votes
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Bad product
September 2, 2022

1 day down my well and it's covered in rust, stopped pumping after 2 days.

Date of experience: September 2, 2022
California
1 review
1 helpful vote
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To buy or not to buy?
September 2, 2022

So far I've bought a concrete saw showed up on time and was fairly well built. Worked Fine on two jobs so far.
Inverter purchase was the same experience. Finally a Chinese company not selling crap and delivering on time.

Thank you

Date of experience: September 2, 2022
Illinois
1 review
1 helpful vote
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Item disappointing
September 2, 2022

Fire pit insert does not fit together nicely so leaves gaps in where the pieces meet. Also while being called an insert the metal pieces have a lip on them so they don't lay flat which means you can't really use it as an insert.

Date of experience: September 2, 2022
Alabama
1 review
0 helpful votes
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Jack works great. Just as advertised.
September 2, 2022

I'm even going to purchase a second jack for complete front or rear vehicle lifting

Date of experience: September 2, 2022
Georgia
1 review
1 helpful vote
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Great Experience!
September 2, 2022

I ordered some ramps to traverse very uneven drainage sections at the end of my driveways and street. The ramps were perfect and exactly as advertised. They even arrived before the scheduled delivery date! The only reason for 4 stars instead of 5 stars is due to the insufficient packaging that did not prevent tears and loss of connecting hardware. Had to go buy some really long bolts, washers, and nuts to replace those lost due to tearing of the shipping boxes!

Date of experience: September 2, 2022
Michigan
1 review
0 helpful votes
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8 in 1 press
September 2, 2022

Press works great so far. Only problem was it doesn't come with any type of manual. This is my first press and even a 1 page quick start would be nice. Other than that it's great.

Date of experience: September 2, 2022
North Carolina
1 review
0 helpful votes
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Core drill
September 2, 2022

Tool works great and didn't cost a fortune. Very happy with the purchase

Date of experience: September 2, 2022
GB
1 review
0 helpful votes
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Delivery service
September 2, 2022

First class service l keep my eye on their products

Date of experience: September 2, 2022
Washington
1 review
0 helpful votes
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The 3 oz landscape fabric was easy to lay and the 6ft width really saves time. The order process was flawless, communication on status and delivery time all exceeded my expectations.

Date of experience: September 2, 2022
Washington
1 review
0 helpful votes
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This is a very heavy steel ice chest, but the drain mechanism requires some "do-it-yourself" skills to make it work well. Also, I think it might be a little out of square. The top won't stay seated, and I think I"m going to be fighting this to keep the cover working smoothly without having to keep adjusting it. It's also pretty big, so be prepared to put a ton of ice into this thing!

Date of experience: September 1, 2022
Bangladesh
1 review
0 helpful votes
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Thanks Vevor.
November 6, 2023

I've owned this cutter for 60 days and so far so good! It's getting a little dull after about 50 reams of paper but that's to be expected. I've went through about 4 other name brand cutters in the last year or so and those are all in the trash, totally broken from regular use. Thanks Vevor for a great product!

Date of experience: September 1, 2022
New York
1 review
1 helpful vote
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Missing Part
September 1, 2022

Received my order very fast, but upon opening the box I discovered that an inexpensive drill bit that was supposed to be included was missing. I called customer service and was told I would have to take pictures of all the parts that were in the box and send the pictures to Vevor and their customer service team would investigate and offer a solution based on their policy. Common sense tells you if I was trying to get a cheap drill bit fraudulently, I would just leave it out of the pictures. It seemed like this policy kind of questioned my integrity. Instead of going through this song and dance, I bought a drill bit to complete the installation.

Date of experience: September 1, 2022
South Carolina
1 review
0 helpful votes
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Rotary steering kit for boat
September 1, 2022

Received email kit was paid for but no email that kit was shipped. Called customer service to see if kit was shipped. After talking to customer service I received kit in 2 days. My order was placed during a weekend this might of caused problem with email and shipping. Customer service very friendly and helpful.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Drywall and plywood cart.
September 1, 2022

Directions to put it together are a little sketchy but they can be figured out. These carts will be very beneficial in our storage unit. We will also be using them on our Jo's sites.

Date of experience: September 1, 2022
Indiana
1 review
0 helpful votes
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10L ultrasonic cleaner
August 30, 2022

Very good customer service
Item was delivered on the scheduled day of delivery.

Date of experience: August 30, 2022
Oregon
1 review
0 helpful votes
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Very impressed - the pump arrived in quick time from Germany to Ireland, postage charges were minimal, and the product is an excellent heavy duty air compressor that works really well. Altogether a good buy.

Date of experience: August 28, 2022
New York
2 reviews
0 helpful votes
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Scam
August 27, 2022

I ordered an exhaust fan from them and it arrived. Took it out of the box and plugged it in and it wouldn't work. Checked the plug and everything and just wouldn't work. I contacted them to resolve it and they wrote that they would offer a "credit and a new motor." I received the credit, but no motor. I emailed again and they wrote "We have operated compensation refund for you. You can only choose one of sending accessories and refund." Now I understood she meant "or." Don't know how you could offer a $50 credit for a $135 purchase which you failed to complete and think that the issue would be resolved. This site is a waste of time. Sells crappy equipment from China.

Date of experience: August 27, 2022
Texas
1 review
3 helpful votes
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Bad review bad
August 26, 2022

Bought a vevor ice machine got to my house and don't work now they are saying my motherboard is bad. Asked for refund no answer ill never but from this company agian and will get my attorney on this paid almost 400 dollars for something that doesn't work don't buy anything from this company. I will sue them my lawyer is working on it now

Date of experience: August 26, 2022
Colorado
2 reviews
0 helpful votes
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This is the first time using a heat press and this one is fantastic. So much so will be ordering another one for my 17yr old sons new design business.

Date of experience: August 24, 2022
Massachusetts
1 review
0 helpful votes
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Get what you pay for
August 22, 2022

I purchased a couple of items from VEVOR. The first was a ballast box for my tractor. The box had some good functional features that drove me to purchase. A trap door to easily empty sand or stones used for weight. There are some cylinders inside for storing shovels etc. Although the metal was a bit thinner than expected, it still functioned. The biggest disappointment was the welds. They were pretty far off of being centered between the two pieces. Maybe strong enough to keep secure when empty, highly unlikely to last with weight inside.

The second piece I bought was clamp on pallet forks with stabilizer bar. The stabilizer bar is very flimsy thin metal that distorts when securing. The wingnuts included spin freely when the appropriate force need to secure bar is used. I reached out to VEVOR, asking for replacement bolts to secure. Over 3 emails they stated that their technicians say they are not an issue. When they spin freely, not applying enough pressure to secure stabilizer bar, it's an issue.
I would not buy again from VEVOR, as their customer service is poor and products are cheaply made.

Date of experience: August 22, 2022