It was so easy to purchase. The item I received was guaranteed to be as pictured and it was! So please. I will be shopping via this app for all my designer things!

Very very pleased. I purchased the Chanel sling backs and they looked better than I was expecting. They looked basically unworn. I am satisfied and would purchase again.

So much better selection since the last I visit, which was a few months or so ago. It doesn't look like it's going out of business. Keep bring on new collection so I don't need to order online from NC. I'm glad things are turning around. Thank you! I'm a local and I like to shop local.

I found the constant harassment to reduce the price of items annoying & stressful. If an accepted offer did not get taken up, Vestiare immediately recommended a reduction, obviously any buyer knows this & will wait for the seller to reduce & try again! I am not desperate for money but wanted to sell items I know longer wear but am not giving them away. I also found the buyers difficult & many quite rude.

Me encanta esta página! Consigo cosas especiales a buen precio. La amooo

Buyer sent an offer. I accepted and buyer did not pay. I dont think that it is right to not make the offer accepted a binding agreement

The necklace does not lie flat on my neck and therefore will not work for me. The photos did not make this clear enough in my opinion. I went on to your chat last night, for almost an hour, with Bary who is not necessarily cut out for a profession in customer care. It was not made clear enough that refunds / returns are not allowed on your site. I am a new customer and was excited about spending money with you but I cannot do this in the future with the uncertainty of how things may fit / look, when tried on. The items are too expensive to risk this. I now have an expensive necklace I do not want.

From start to finish my experience of selling on this website was extremely amazing, the updates, the activity, the service was brilliant, selling my designer items within a matter of days

Platform fee are way too high. Communication not efficient, customer service are totally not existed.

You have to be really cautious when buying designer items online. I have so far purchased five handbags from Vestiaire, one of which has proven to be fake. There have been quite a few items that have very poor photographs, so there's no way that they can be verified as authentic. My advice is to know your designers, know your items and don't make any rash purchases. Of my genuine purchases, the items have been condition as described, well packaged, promptly posted and I have been able to click and collect at reasonable cost. The only downside to ordering items from outwith UK is the cost of postage, which means I only order from UK, which in turn, limits choices. Any queries I have had to make to Vestiaire (like two 'separate' sellers selling the exact same item at different prices) have not been resolved. Customer service is non-existent. So, buyer beware.

I have returned a saint Laurent top with an obvious sewing mark but vestiaire refused to accept the return claiming that it was a storage mark. They even relisted the item on my account with commission fee without asking me so if this item ever gets sold I will receive less money that I paid for a default item. I'm now worried about other items I bought through this website

The seller never responded to my messages. Shoes were never posted. Waste of time with that person. Maybe accounts like that should be blocked or deactivated to avoid the stress for other people that they lost their money.

Fantastic range of products, great listings with good information about items, really delighted with my purchases and love the site

The shoes arrived in a reasonable timeframe and they were exactly as the listing described – but they broke apart after ten days.

Found the boots I was searching for. Great price. Very upfront shipping and duties payments. No surprises! Boots shipped very quickly from England to the US and they came in great condition. I do wish they had been in a dust bag as they are suede and were rubbing on the shipping box a bit.