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Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
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I am disappointed in the firmness of the mattress, no better then the one I had ! I realize I can call to have the mattress altered but that means again being without a mattress again ! Had hoped it would be good the first shot !
Suggestion: I wish it was softer so my body would sink into it. Feel like I am sleeping on a board !
The mattress is not comfortable. It felt a lot softer in the store.
Suggestion: Get a different one
I like your interest in my feeling about your mattress
Suggestion: that I didn't have to turn it around
Experiencing some back pain since our purchase for both my wife and myself
Suggestion: Firmness
Comfortable. Good staff at store. Very helpful. Showed us several styles, prices etc, so we could make an intelligent decision. Gave us plenty of time.
Suggestion: The whole bed is now a bit too high, but we have gotten used to it.
I never want to get out of my bed.
Suggestion: I just a little worried that it's slumping though, because I sleep on the one side more often.
Suggestion: Handles on the short sides to make it easier to rotate
Much firmer than the old mattress but very comfortable To be more clear in the brochures as to the fact that my model has the 6 month adjustment. It was confusing so I got it in writing.
Suggestion: I've had no problems to date
Suggestion: That it was softer. I'm hoping it still continues to break in more.
The mattress is for my guest room....haven't had any complaints...very comfortable sleep...as was reported. Good job
Suggestion: Not a thing! Second one that I purchased from your store...
Suggestion: Seems a little shorter than spec. At least on bed there are gaps.
It is nice to not be rolling to the middle due the age of our old mattress. The mattress is soft and nice to crawl into at the end of the day.
Thank you Alexis you are awesome!
Suggestion: Purchased sooner!
Love the combination of firmness and memory foam. You are a good company.
Suggestion: A little firmer on the side edge
Comfortable and deep. Thank You!!!
Suggestion: At this point, I am extremely pleased and am enjoying restful nights!
Suggestion: That I didn't have to turn it so often.
I LIKED MY PREVIOUS PILLOW MATRESS BETTER. LETS STRIKE UP AN EXCHANGE DEAL WITH MY CURRENT MATRESS FOR A PILLOW MATRESS.
Suggestion: THE NEXT MATRESS WILL BE A PILLOW MATRESS.
Suggestion: Get rid of the pillow-top, but my wife loves it
Great people. Nancy was great to deal with. Delivery ran late twice so maybe allow more time per stop so they don't get behind
Suggestion: I had it made firmer after three months and now it's better than before.
Suggestion: Wish I would've gotten a firmer mattress. Would also like the edges of the bed to be built up and stronger so I don't slide off when sitting at edge.

