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Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
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Suggestion: Seems to retain or trap heat too often
I'm a side sleeper. Frankly, my old Verlo Supreme mattress with box spring seemed more comfortable than the new V7 Pillowtop. I am tossing & turning side-to-side often the new mattress. I believe having knowledgeable people to talk with a the store is important
Suggestion: I wish it was a more comfortable (perhaps softer, more supportive) mattress to provide a more restful sleep without having to turn from side to side.
We love our new Verlo mattress. Replaced a 10yr old Verlo pillowtop that was pretty soft with a new firm Verlo. Sleeping better now. Less tossing and turning. The new mattress transfers less motion between us too. Completely satisfied. We have loved our last two Verlo mattresses and will come back for our next one. PS: our kids love their full sized Verlos too.
Suggestion: I hope it wears well and lasts us 10 years. Absent anything else that comes to mind - I'd say cost. Who wouldn't like to spend less?
It is very comfortable. In fact, my girlfriend says she thinks it is like sleeping on a cloud. She is very jealous and is thinking of buying one for herself.
Suggestion: I haven't found anything so far..
I haven't fallen into a crack in the middle of the mattress. Thank you for your help in choosing it.
Amazing job to our comfort coach, Evan at the Mayfair collection location! We recommend all of our friends to verlo and I still talk about how exemplary your service was. I work in the retail industry myself and I was so overjoyed to experience Verlo's service. Thank you!
Suggestion: Honestly nothing. We love it
I have purchased from you in the past, and will do so again when I need mattress...etc
Suggestion: I can't think of a thing!
Suggestion: That it was two sided so it could be flipped over and rotated. Another cost cutting item by eliminating two sided mattresses by mattress companies.
It was for my daughter's first bed and we all have found it to be very comfortable Our salesman (I believe Tate?) did a fantastic job, was not high pressure at all and told us the facts we needed to make an informed decision
The mattress is a bit too firm and I'll be calling to have an adjustment soon
Suggestion: I had a great experience at the Verlo store so I would not change a thing. I will be taking advantage of the one time adjustment.
Just firm enough Keep up the good work
Suggestion: 2" longer!
I love my pillow top mattress so much. I fall asleep and stay asleep all night without tossing and turning from being too warm because it distributes your body heat!! The price was unbeatable. The store was really nice and well organized to suit your needs.
Suggestion: It to be a little bit more squishy
Purchased for a guest bedroom. Guests were pleased
Suggestion: I will ned to have the mattress adjusted since I do have uncomfortable spots
Suggestion: I did purchase a less expensive model, but putting a foam mattress pad on it has made it quite comfortable.
Much better Mattress is great and the purchase experience and set up support were great too
Suggestion: I wish I purchased it sooner
I like the adjustable feature The delivery men did a good job and were very nice
Suggestion: It's heavy for me to move by myself
Great Pricing and customer service :)
Suggestion: Bit of a breaking in period where it was too firm... ok now though
Suggestion: The foam shifts around. Maybe if the foam just stayed in place a little better
DON'T FEEL MY BODY IS CRADDLED INTO THE MATTRESS...STILL NOT FEELING COMFORTABLE ENOUGH... DID NOT HEAR BACK FROM COMPANY ON HAVE AN ADDITIONAL MATTRESS THAT WAS ACCESSED REDONE FOR SOFTING IT UP....
Suggestion: MORE CUSHY,SINK MORE INTO THE MATTRESS,YET SUPPORTIVE.

