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Verlo

3.7

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Verlo Reviews Summary

Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

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Scott N.
Argentina
1 review
0 helpful votes
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May need comfort adjustment in future, still not quite soft enough. Josh Haese is best sales guy I have ever worked with when buying a mattress. Need to give him big raise and make him VP of Verlo.
Suggestion: a little softer, i am side sleeper, arm falls asleep sometimes when i sleep on side.

Date of experience: November 5, 2019
Dorothy Q.
Argentina
1 review
0 helpful votes
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Love it!
October 7, 2017

Love it!
Suggestion: Price, but it's an investment so i'm over it:)

Date of experience: November 5, 2019
Rebecca G.
Argentina
1 review
0 helpful votes
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The service both at the store and upon delivery were top notch. I have been recommending your store to friends and family

Date of experience: November 5, 2019
Martha Y.
Argentina
1 review
0 helpful votes
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my old pillow top was just too soft, my new verlo gives me the firmness I needed , much better sleep my wife and I have always liked Verlo and have bought mattress's there before and we have always been satisfied
Suggestion: I wish like in the old days you could flip the mattress giving you four sides

Date of experience: November 5, 2019
Ruth L.
Argentina
1 review
0 helpful votes
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Most of the time I am sleeping better. Sometimes I find it is hard to turn over. Thanks for inquiring about your product. That means you care about your product and your customers.
Suggestion: I don't know what I would change. It is comfortable.

Date of experience: November 5, 2019
Jessica Q.
Argentina
1 review
0 helpful votes
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Yes and no
October 1, 2017

Yes and no. The pillow top is too soft for me. Overall I think it is a decent mattress however I would not buy another one. Part of the problem is that I picked a pillow top. No fault of yours. My core issue is that I am comparing your mattress to my wife's Beauty Rest which is by far a superior product. Wish I would have bought another one. Guess if I had any feedback to share it would be keep investing time in trying to sell people the mattress they will love. I know that is your aim and I understand that it is a difficult task as most of the time you wont even know if a mattress is right for you until you spend time sleeping on it. I was very happy with the sales representative (Fred).
Suggestion: Wish I would not have gotten a pillow top.

Date of experience: November 5, 2019
Sandra N.
Argentina
1 review
0 helpful votes
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I developed back pain after two nights of sleeping on the mattress.
Suggestion: Everything.

Date of experience: November 5, 2019
Chris T.
Argentina
1 review
0 helpful votes
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Nice mattress good value
Suggestion: Stronger handles so don't have to be so careful with them

Date of experience: November 5, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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When did I purchase bed the date please
Suggestion: That the firmness has already began to has began to sage

Date of experience: November 5, 2019
Scott N.
Argentina
1 review
0 helpful votes
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good things happen to good people, thanks again for making a great product
Suggestion: we would kill you if you changed it

Date of experience: November 5, 2019
Nicole K.
Argentina
1 review
0 helpful votes
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Still getting used to the mattress, especially the power lift. Loved the service, the product knowledge, and the showroom presentation.
Suggestion: It could be a little more supportive.

Date of experience: November 5, 2019
Elizabeth C.
Argentina
1 review
0 helpful votes
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It's so comfortable!
September 30, 2017

It's so comfortable! thanks!
Suggestion: I wish it was bigger

Date of experience: November 5, 2019
Richard F.
Argentina
1 review
0 helpful votes
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I am waking up with a backache and neck pain. The middle is sinking. I had customer service over today and they found the inconsistencies in the mattress. I am awaiting a phone call to rectify the problem.
Suggestion: Previously described as inconsistently built.

Date of experience: November 5, 2019
Steven I.
Argentina
1 review
0 helpful votes
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Ever since the firmness adjustment my husband and I are having great nights of sleep. Great job! Dedicated professionals that seem to truly care about their customers.
Suggestion: That it would let me go in the morning...it seems to not want me to get up! LOL.

Date of experience: November 5, 2019
Steve R.
Argentina
1 review
0 helpful votes
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Suggestion: A bit firmer would be better, but I still love it!

Date of experience: November 5, 2019
Virginia P.
Argentina
1 review
0 helpful votes
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Great no problem smile
Suggestion: No thank you, unless mattress is pass like no bug bed, and etc too. Please let me know okay. Thank you

Date of experience: November 5, 2019
James T.
Argentina
1 review
0 helpful votes
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I asked for the "stuffing" to be straightened out...was askew and your second crew were very helpful and careful.
Suggestion: I thought softer, but as of now it is satisfactory.

Date of experience: November 5, 2019
Daniel C.
Argentina
1 review
0 helpful votes
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This is the best mattress I have ever owned! Keep up the great work! I'll only be getting Verlo from now on.
Suggestion: I wish the top was slightly more cushiony, but my mattress protector makes it just a smidge more soft.

Date of experience: November 5, 2019
Michelle S.
Argentina
1 review
1 helpful vote
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Sad that I spent all this money on your top of the line V11 and I have to look at the mattress every day. It should be covered up like my old Verlo Double Pillow Top King size bed. Almost 8 Thousand dollars I spent on one bed, so sad! :(
Suggestion: Sheets don't fit. Center of bed is higher then the sides. Many others things too.

Date of experience: November 5, 2019
Paul R.
Argentina
1 review
0 helpful votes
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Suggestion: Just a bit too firm. I will call for an adjustment.

Date of experience: November 5, 2019