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Verlo

3.7

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Verlo Reviews Summary

Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

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Bill E.
Argentina
1 review
0 helpful votes
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Every thing is nice but my friend was told that they will get 50 dollars cuz they recommend me to verlo. They never received their gift card which is not good when they promised to do so Be honest about delivering your promise and respect your repeat customer who bring you customer.
Suggestion: Lil less thickness but want the firmness. Its just lil too high

Date of experience: November 5, 2019
Peter A.
Argentina
1 review
0 helpful votes
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Might be calling for you to soften it a bit.
Suggestion: Like to remove the topper for a little softness without it

Date of experience: November 5, 2019
Richard R.
Argentina
1 review
0 helpful votes
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Less back pain on the morning and more energy. Continue focusing on the customer.
Suggestion: Soften up the over all mattress....more "cloud like".

Date of experience: November 5, 2019
Karen B.
Argentina
1 review
0 helpful votes
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Suggestion: Wish it could be just an inch or two wider. My 11 pound cat chooses to stretch out, full length, next to my chest. One night, she fell off the bed, and landed on the floor, with a significant "plop".

Date of experience: November 5, 2019
Joe L.
Argentina
1 review
0 helpful votes
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The mattress was for my son and he says he sleeps very good. He is happy with the choice. Thanks for your help with the selection. Thanks
Suggestion: So far so good.

Date of experience: November 5, 2019
John B.
Argentina
1 review
0 helpful votes
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I had to add a pillow top to it.
Suggestion: I probably should have gone with a pillow top version or hybrid. I was just not sure about the pillow top durability and longevity. So that gray area, concerns me when it comes to deciding which of your products I would use in the near future. If you understand what I'm expressing. Plus I must add, we're debating if we should go with the king versus a queen. We will be purchasing in the future, I feel I have a little time left to test the product I have. Thanks for your bed mattress knowledge. Your service was fantastic. Meanwhile, while I'm sleeping on your product. I will be dreaming about the next kind of purchase I would buy . Thank you very much! Andrew Triplett Customer

Date of experience: November 5, 2019
Karen P.
Argentina
1 review
0 helpful votes
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I had a really old mattress - should have upgraded sooner.
Suggestion: It's all good.

Date of experience: November 5, 2019
Dan L.
Argentina
1 review
0 helpful votes
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One of two purchases was a twin mattress that will be used for guests that visit. The other is a roll a way bed also for guest purposes. The is the second survey that I completed from Verlo. No response from Verlo regarding the first survey I completed with similar responses.
Suggestion: Based on it's size I would not have ordered the roll a way bed. Not happy with it. However the mattress that we ordered for a twin bed we are happy with.

Date of experience: November 5, 2019
Nancy N.
Argentina
1 review
0 helpful votes
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Mattress purchased is for guest bedroom. Less back problems. Customer service is great.
Suggestion: Am presently having Verlo do a comfort adjustment on my mattress.

Date of experience: November 5, 2019
Charles W.
Argentina
1 review
0 helpful votes
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The same as we had a Verlo before and liked it. It was so much easier to change bedding with the old mattress.
Suggestion: Not so heavy!

Date of experience: November 5, 2019
Linda V.
Argentina
1 review
0 helpful votes
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The adjustable frame has been great for my neck and back.

Date of experience: November 5, 2019
Sharon E.
Argentina
1 review
0 helpful votes
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we are now sleeping hot, and waking several times a night due to it, getting up out of bed to cool off, and hope the mattress cools down. Let us know if this can be corrected.
Suggestion: A different mattress. The gel top makes us hot. The mattress is a little softer than expected.

Date of experience: November 5, 2019
Elizabeth T.
Argentina
1 review
0 helpful votes
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My sleep has been better and my bed is comfortable I look forward to using verlo in the future.
Suggestion: There is nothing to change about my mattress.

Date of experience: November 5, 2019
Anna O.
Argentina
1 review
0 helpful votes
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Suggestion: I think that it could be a bit firmer.

Date of experience: November 5, 2019
Anthony H.
Argentina
1 review
0 helpful votes
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Yes, I love it--very comfortable. My husband notices no difference.

Date of experience: November 5, 2019
Frank L.
Argentina
1 review
0 helpful votes
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the salesperson was helpful during the purchase process
Suggestion: I'm not much of a fan of the memory foam layer

Date of experience: November 5, 2019
Bill N.
Argentina
1 review
1 helpful vote
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When we were shopping for the matteress we made Fred aware that we wanted the least movement. Very dissatisfied with the adjustable platform. Every time I move it Rick's my wife Unless something is done about this platform I will never step foot in a Verlo store again and I am ready for two more mattress and box springs
Suggestion: Exchange the platform for a box spring

Date of experience: November 5, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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We are really enjoying our bed. I haven't had a backache since we made our purchase.
Suggestion: The only thing I would complain about is the space between the two mattresses. They don't fit tightly. I have to stuff folded sheets between the gap so our dog can sleep there.

Date of experience: November 5, 2019
Nancy Z.
Argentina
1 review
0 helpful votes
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Sleeping the same, my other bed is also a Verlo queen size, new is the same except a king. So having the same great sleeping experience and now any guests we have will sleep well in the guest room! Extremely happy with the product!

Date of experience: November 5, 2019
Pamela M.
Argentina
1 review
0 helpful votes
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I like being able to raise the bed up with that lifter. It helps when my wife is snoring.
Suggestion: It seems a little pricey, but maybe that's what a quality mattress costs.

Date of experience: November 5, 2019