Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Verlo

Verlo

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Verlo?
grey stargrey stargrey stargrey stargrey star

Verlo Reviews Summary

Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

We monitor reviews for authenticity

Maria J.
Argentina
1 review
0 helpful votes
Follow Maria J.
Unfollow Maria J.
Share Review
Report Review

Don't have to sleep in the "hole" any more. Thanks! It's nice of you to check in.
Suggestion: Again, I wonder if I should make it more firm. Don't know the criteria for deciding that.

Date of experience: November 5, 2019
Thomas A.
Argentina
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

At first it was great, but mow it's a back breaker, we think it needs a tune up
Suggestion: Would be great if the tune up could happen in house. We are moving house to Union Grove in the next 2 weeks, so we will arrange / schedule the tune up after that

Date of experience: November 5, 2019
Brian F.
Argentina
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

I don't have the back ache I used to when sleeping on our old waterbed. I walk by the bedroom and I think the bed is calling me!! HeHe! It is very soft and inviting. Thank you so much for being a company that takes care of it's customers and has a business model that says we are American. A great quality product with services to match at a great value!!!
Suggestion: Right now nothing. It is wonderful.

Date of experience: November 5, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
Follow Jennifer I.
Unfollow Jennifer I.
Share Review
Report Review

Good night!
July 20, 2016

Good night!
Suggestion: The cost and the fact that it is extremely heavy to lift to get sheets and blankets tucked in.

Date of experience: November 5, 2019
Brian D.
Argentina
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

my back isn't soar any more. I seep so good i dont want to get up Thanks for a good night sleep

Date of experience: November 5, 2019
Linda X.
Argentina
1 review
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Share Review
Report Review

The springs from the old mattress are not poking me.
Suggestion: I wish it was double sided.

Date of experience: November 5, 2019
Sandra J.
Argentina
1 review
0 helpful votes
Follow Sandra J.
Unfollow Sandra J.
Share Review
Report Review

We now have a comfortable guest bed, so when my husband snores too loudly, I have a great place to retreat to. And, both of my sons love their new beds.

Date of experience: November 5, 2019
Christine E.
Argentina
1 review
0 helpful votes
Follow Christine E.
Unfollow Christine E.
Share Review
Report Review

It's for my camper and I haven't used it yet
Suggestion: being costume made

Date of experience: November 5, 2019
Susan I.
Argentina
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review

Except my husband is snoring more now that we have the new mattress It is taking quite a long time for the new smell it dissipate
Suggestion: Just a little bit less firm - our mattress is definitely much more firm than the one we were making our decision on in the showroom

Date of experience: November 5, 2019
Helen B.
Argentina
1 review
0 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

not comfortable
Suggestion: already sagging in middle

Date of experience: November 5, 2019
Charles Y.
Argentina
1 review
0 helpful votes
Follow Charles Y.
Unfollow Charles Y.
Share Review
Report Review

I think I need to have it re made, it's way to firm. Please let me know how I can arrange to have it returned and rebuilt. Thank you.
Suggestion: I want it to be plush and billowing.

Date of experience: November 5, 2019
Laura K.
Argentina
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

being able to adjust the head and feet make it more enjoyable

Date of experience: November 5, 2019
George K.
Argentina
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Share Review
Report Review

A bump is forming in the center of the king mattress

Date of experience: November 5, 2019
Joseph I.
Argentina
1 review
0 helpful votes
Follow Joseph I.
Unfollow Joseph I.
Share Review
Report Review

The mattress is perfect. We've gone from restless sleeping to hours of deep, peaceful sleep- and no more aches! Thanks! For the first time in ten years we don't want to get out of bed in the morning!
Suggestion: Honestly, nothing.

Date of experience: November 5, 2019
Ruth P.
Argentina
1 review
0 helpful votes
Follow Ruth P.
Unfollow Ruth P.
Share Review
Report Review

Just good
July 15, 2016

Just good.
Suggestion: Sometimes too soft, by my wife.

Date of experience: November 5, 2019
Steven Z.
Argentina
1 review
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

Just wish I would have purchased the single mattress
Suggestion: I wish I did not get the split king. I don't like the spCe between the two matresses. Very unhappy with that. On the sleep number beds they do not have that.

Date of experience: November 5, 2019
Amy H.
Argentina
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Share Review
Report Review

I think I am sleeping better not sure if I picked a mattress that is to firm need more time. So far so good I'll let you know if I need to make the mattress less firm. I have up to a year. Thanks Dave
Suggestion: I would of picked a two side mattress but the cost was too much.

Date of experience: November 5, 2019
Michelle O.
Argentina
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

My lower back pain is gone. You guys are great!
Suggestion: I wish it was easier to rotate.

Date of experience: November 5, 2019
Donna F.
Argentina
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

wonderful bed!
April 26, 2016

wonderful bed! It does take a while to get used to the height of the bed but I feel like a princess climbing into my bed
Suggestion: the height is an issue for my husband since he is short. Other than that, wonderful sleeping

Date of experience: November 5, 2019
Adam C.
Argentina
1 review
0 helpful votes
Follow Adam C.
Unfollow Adam C.
Share Review
Report Review

What happened to double sided mattresses?
Suggestion: Lighter in weight when lifting it to move it

Date of experience: November 5, 2019