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Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
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Nice and cushie pillow top I am a side sleeper and the edge should have a bit more support.
Suggestion: All the flipping necessary to keep its shape is a hassle but you say it is necessary.
Suggestion: I'd like it to be more smooth after I get up. It seems to have a intention as to where I sleept that. Doesn't go away. I turned it every 2weeks since I got it but it's always there
The included mattress pad makes us sweat as it's plastic backed which makes it unbreathable...
Suggestion: Not sure
Thank you it is very comfortable, love it. Would recommend Verlo to others. Thanks for asking Tom!!!! Blessings, Bev Have a great day!!!!!
With all my aches and pains, I don't think it will ever happen. Keep up the excellent service Steve Lambert - Racine, WI store.
Suggestion: The Height! I have to crawl up to get in.
I appreciate the fact that you are checking in on my satisfaction.
I may contact you soon to discuss the 'crushing' where we sleep and the hump in the middle if you don't contact me first
Suggestion: It is starting to get 'compressed' where we sleep and there's like a hump in the middle of the bed
Having it adjusted at the end of the month.
Suggestion: Pillow top.
Mattress too stiff; neck hurts I need an adjustment to the softness of my mattress. I know I get one free adjustment.
Suggestion: It needs to be more plush
I WOULD LIKE TO RETURN THE BED, IFTHERE IS NO ANSWER TO THE MATTRESS PROB,EM
Suggestion: the mattress is slipping. off the bottom box. any answers to this problem
Mattress still too firm
Suggestion: Picking a store with a sleep guarantee
more comfortable and rested. that's about it
Suggestion: the sides are not as firm as I thought they would be when sitting on the edge.
The new box for my sons twin bed was a government do purchase.
Suggestion: Not a thing
I was very unhappy with the sheet set I purchased in the store. It did not live up to the promises that were displayed in the sign. I was given a very hard time when I came back to the store to return them. Some of the worst customer service I've ever experienced.
Suggestion: It's fine
This is our 5th or 6th mattress from verlo and we've always been pleased with our purchase.
Suggestion: Wishes the sheets fit better.
So happy with our third Verlo purchase. Can't imagine going anywhere else!
Suggestion: Changing the sheets is a pain in the butt and there have been instances of the beds sliding apart {wink, wink} No easy fix that solves for both scenarios.
The new mattress are very comfortable! We are all happy with the mattresses!
Suggestion: I am having issues getting a fitted sheet around them because they ar so thick
More room in queen size bed and mattress is comfortable
Suggestion: Cord on control could be about a foot longer so it can be hung on nightstand drawer
Suggestion: Hard for just 1 person to rotate, heavy
This bed is very comfortable. You have the best retail representatives!

