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I'm so offended by the junk they sent me vs the great photo of linen patchwork pants that they market. 100% polyester scam site. And now they won't send me return/ refund instructions. Instead they say I have to call them in 5 days after they've reviewed my "return application". Pretty obvious why I'm insisting a refund. Call them? Via WhatsApp? Highly offended. Criminals
Avoid this company at all costs. I thought I was purchasing a heavy woollen Celtic coat as per the photo below: what I received was a flimsy nylon poorly printed item that looked nothing like the photo on the website. I messaged the Company and am still waiting for a decision. They tried to offer me a 10% discount on my next purchase but as I will never purchase anything from this company again that was pointless! AVOID!
Ordered a thick blue cardigan for the winter as advertised by viking looking models instead got a polyester hoodie from china with a print on it found similar on temu for 7 pound paid nearly 50 pound for terrible quality item and I won't rest till I've had satisfaction by outing this scam company
I bought 2 dresses from them. They were terrible quality and the sizing didn't match the charts. I've tried for almost 3 months to get my money back. They offered me a discount against a future purchase. I would NEVER buy anything from them again. Despite the claim on their website that they have "easy returns", I've gotten nothing but the runaround. I don't think I'll ever see my money. Stay as far away from VChics as you can.
I thought I was receiving cotton clothing with embroidery on it. The pictures are very deceiving and look like that. When I received the clothing they are printed design on cheap polyester fabric. They are terrible looking and cheap! Don't buy from them!
VCHICS advertises the most amazing sweaters, sweater dresses, and dresses. The models are 100% AI which should've tipped me off, but the prices per item are not SHEIN prices, so I believed the clothes were as advertised. I ordered three articles, two sweater dresses and a sweater with (what appeared to be) embroidered Japanese cherry blossoms. Fun fact: After placing my order, I received no order number or tracking information, so I emailed their customer service department. When I went to the website of the courier they provided and put in the tracking number, I got malware installed on my pc. Let's get to the good part! These items arrived and WOW! They are ridiculous. Instead of being quality sweaters made from yarn, they are simply cheap sweatshirts made of mystery fabric (cotton? Polyester? A blend?). On the VCHICS website, the first sweater dress looked like it had a strip of fur lining the bottom, but it's actually printed on. The second sweater dress looked like it had gemstones, but instead it's just a picture. IT'S SO WEIRD. On the "sweater," the cherry blossoms aren't embroidered either, and the sleeves are far too short. There are no tags telling me how to care for these garments, what they're made of, or who made them. I contacted VCHICS for a refund, and they asked me for pictures showing me what is wrong with the clothes. I sent pictures. They asked if I would consider a 10% off coupon instead. No. 15% off? No. 20% off? NOOOO. They insist that the international shipping would simply cost too much, but these items came from Chino, California. As of right now, I am still in contact with them and demanding (politely) my money back. Will they offer 25% off? I don't want their cheap slop! Please do not fall for VCHICS and their AI pictures. Learn from my mistake.
EVERYTHING WE ORDERED FROM THIS WEBSITE AND THERE WERE HUNDREDS OF DOLLARS WORTH, WAS JUNK. NOTHING WAS LIKE WHAT WAS ORDERED. THEY DO NOT ANSWER EMAILS AND YOU CANNOT CALL THEM. THEY ONLY RESPOND TO BAD REVIEWS BUT THEN DO NOT DO ANYTHING TO REFUND YOU. THEY ARE NOT IN THE USA AND SEE THE PICS. MY WIFE ORDERED ME A BEAUTIFUL SWEATER A CARDIGAN BUT WHAT CARE WAS A PRINTED NOT KNITTED SWEAT SHIRT HOODIE. IT IS AWFUL AND NOTING KNITTED AND YOU WILL SEE THE PICTURES. IF I COULD GIVE NO STARS I WOULD. THEY ARE LIARS AND DO NOT WASTER YOUR MONEY! WE ARE FILING IN COURT EVERYTHING SHE ORDERED BELONGS IN THE GARBAGE. THOSE PICTURES THEY SHOW YOU ARE FROM SOMEWHERE ELSE AND ARE NOT WHAT THEY ARE SELLING! 1ST PICTURE IS WHAT WAS ORDERED. 2ND PIC IS THE GARBAGE THEY SENT. THIS IS ONE OUT OF MANY PIECES THAT WERE ORDERED! THE PIECE HAS NO RAISED AREAS IT IS FLAT AND PRINTED!
The little I have had to work with customer service, they seemed dedicated to making sure my needs were met.
Had a GREAT experience with Vchics. A rep from their team communicated thoroughly and promptly. I even got the dress within 9 days and didn't have to pay for the expedited shipping.
The tee shirt is a simple shirt with not a single sparkle in sight. I really need to recognize the false advertising for products made in China and other foreign countries. I should have learned my lesson by now. It is shameful to provide such false advertising! It appears in the photo to have sparkles but they are not real!
No problems with vchics, sizes can be a bit hit and miss sometimes but overall pleased with the products
I placed an order for a shirt, but it was sent back. They said the address was not complete. I always check my information before I hit submit order, and my address was right. I think it's their fault.
I will definitely order more shirts that fit my liking if the need arises. Very satisfied with the quality and price of the clothes. It's just that the shipping time is a bit too long, which is indeed a disadvantage.
Product and quality is ok, good t-shirt so far, nothing to complain about except the white shirt is very "sheer". In general, I feel pretty good, and I can consider buying other products. Still in line with expectations.
