VCAHospitalsReviews 48

THIS VET DOES NOT CARE ABOUT YOUR PET! The doctor was incredibly rude and insensitive to my emotional situation. She insisted on me euthanizing my pet when I asked for an alternative treatment. She then persisted in arguing with me over the phone and refused to come out and talk to me personally about my pet's condition, THEN proceeded to kick me out of the vet hospital! DO NOT TAKE YOUR PET HERE IF YOU WANT YOUR PET TO LIVE. There are plenty of other vet hospitals whose staff truly care about animals and their profession.

RE: VCA METROPLEX ANIMAL HOSPITAL IN IRVING, TEXAS

I do not recommend the VCA Metroplex Animal Hospital in Irving, Texas and
I do not recommend Dr. Bischofhausen, the Veterinarian there, either.

Last year, Dr. B. misrepresented the Cancer treatment for my dog. We relied on his gross misrepresentation when agreeing to let him operate on our dog. Our dog received a useless operation and within hours after coming home following the surgery, he was sick to his stomach, gagging and couldn't breathe properly and then was ultimately diagnosed with Laryngeal Paralysis LP - Dr. B. implied that it was a coincidence but we don't buy it! And despite spending lots of money and trips to his office, it wasn't Dr. B. who diagnosed the LP or who successfully treated our dog for the Cancer.

VCA Metroplex Animal Hospital treated us poorly, as well!

After questioning the practices of Dr. B. and his tech; we requested our dog's medical records and shortly thereafter; they fired us as patients/customers after 4 years of faithfully paying their bills.