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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I saw something i liked. I ordered it. It was delivered. End of story.
The delivery was fast and on time and the coat fit perfectly^^
I love this coat. However. It fits juuuuussst right. It would be great if your website puts the correct US sizing. Luckily I have a goth niece who loved the jacket so I was able to give her the first one that didn't fit me.
Great products, great quality, nothing really to be said...
They have the best stuff. I've not had any problems or issues.
Ordered two cats one of them was the wrong one but they are great so it's ok I'm very happy with my order
I ordered 3 Alice in Wonderland shirts for my sisters birthday gift. She loved them 100% she looked into other merch and allready looking to buy more things.
Was good for first time purchase, but unfortunately I got the wrong size..
I have an unhealthy unicorn obsession and have started my gothic unicorn collect and it's going as planned, thank you so much! 🦄🦄🦄🖤🖤🖤
I love her! I've been wanting the Medusa plush for a few years now!
Backpack came in perfectly, and shipped quickly. No complaints, thank you!
There was so many awesome shirts to choose from. When I got my shirt in the mail I was shocked at how cool the packaging was. It was also nice that they threw in some stickers and some small pin buttons too. I will definitely be shopping here more in the future.
Best gear ever for entrances. Highly recommend to anyone looking to be spooky and astonishing
I absolutely love these little guys! The fact you had Tinker Bell was over the moon for me. I collect Tinker Bell and I just loved it.
It was great! I loved everything and immediately said I'm going to be back for more!
Good selection of items, easy to look around, customer support also answered fast
Product was fun and unique, a little disappointed that mug, tumbler and figurine were sourced from China.
Great products got to me quickly. Good sale. I'm really the quality of my things.
Great shipping information. Love the clothes that arrived.
Fast shipping, good products and accurate advertising. Seems like quality stuff and I think they'll make great birthday presents. You guys should make goth birthday/holiday cards!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members