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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the hoody! The color stands out, it's soft, I get a lot of compliments on it!
I ordered two products that came in excellent condition. My only complaint was the very askew expected shipping times. It definitely did not arrive in a timely manner but the product was so niche I almost didn't care.
Good experience. Snail mail not so much.
Took way too long for delivery. But we ordered more.
Fantastic! I received my package quickly and it arrived in perfect condition. Items look great in my house!
Wanting to support independent businesses like this one. Have had business with the owner for years when vampirefreaks was a brick n mortar shop on AVE A in NYC. Just effing awesome
Everything I received was perfect. Everything fit amazingly and the material is literally top tier.
I order a pair of boots. I was notified each step of the process, and received my order on time.
Great experience as always. Thank you vampirefreaks for your great merchandise.
Quick shipping, items as described. The plush is good quality and my daughter loved it. The mystery bag was better than expected, it was all themed together and not just a bag of items that didn't sell.
I love this coat. However. It fits juuuuussst right. It would be great if your website puts the correct US sizing. Luckily I have a goth niece who loved the jacket so I was able to give her the first one that didn't fit me.
Great products, great quality, nothing really to be said...
Ordered two cats one of them was the wrong one but they are great so it's ok I'm very happy with my order
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

