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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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May 1, 2025

Love the hoody! The color stands out, it's soft, I get a lot of compliments on it!

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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May 1, 2025

I ordered two products that came in excellent condition. My only complaint was the very askew expected shipping times. It definitely did not arrive in a timely manner but the product was so niche I almost didn't care.

Date of experience: April 21, 2025
Nevada
1 review
0 helpful votes
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May 1, 2025

Good experience. Snail mail not so much.
Took way too long for delivery. But we ordered more.

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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May 1, 2025

Very helpful company that also delivered my packages to me at an expected time

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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May 1, 2025

Overall, a very good experience. The clothing that i received is high quality and fits great!

Date of experience: April 20, 2025
Pennsylvania
1 review
0 helpful votes
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May 1, 2025

I am enamored. Truly. Not only is there a plethora of categories, but items within are of equal delight.

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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April 30, 2025

Great experience. Would order again. Love my anatomical heart vase!

Date of experience: April 20, 2025
Missouri
1 review
0 helpful votes
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April 30, 2025

Fantastic! I received my package quickly and it arrived in perfect condition. Items look great in my house!

Date of experience: April 20, 2025
Utah
1 review
0 helpful votes
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April 30, 2025

The pants came earlier then they said so that was a big W but also no problems with shipping or my pants and the deals are awsome sauce

Date of experience: April 3, 2025
New Jersey
1 review
0 helpful votes
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April 30, 2025

Wanting to support independent businesses like this one. Have had business with the owner for years when vampirefreaks was a brick n mortar shop on AVE A in NYC. Just effing awesome

Date of experience: April 20, 2025
Georgia
1 review
0 helpful votes
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April 30, 2025

Everything I received was perfect. Everything fit amazingly and the material is literally top tier.

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
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April 30, 2025

I order a pair of boots. I was notified each step of the process, and received my order on time.

Date of experience: April 20, 2025
Pennsylvania
1 review
0 helpful votes
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April 30, 2025

Great experience as always. Thank you vampirefreaks for your great merchandise.

Date of experience: April 20, 2025
North Carolina
1 review
0 helpful votes
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April 30, 2025

Quick shipping, items as described. The plush is good quality and my daughter loved it. The mystery bag was better than expected, it was all themed together and not just a bag of items that didn't sell.

Date of experience: April 20, 2025
Pennsylvania
1 review
0 helpful votes
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April 30, 2025

I saw something i liked. I ordered it. It was delivered. End of story.

Date of experience: April 20, 2025
Virginia
1 review
0 helpful votes
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April 30, 2025

The delivery was fast and on time and the coat fit perfectly^^

Date of experience: April 9, 2025
Maryland
1 review
0 helpful votes
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April 30, 2025

I love this coat. However. It fits juuuuussst right. It would be great if your website puts the correct US sizing. Luckily I have a goth niece who loved the jacket so I was able to give her the first one that didn't fit me.

Date of experience: April 20, 2025
KR
1 review
0 helpful votes
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April 30, 2025

Great products, great quality, nothing really to be said...

Date of experience: April 20, 2025
Ohio
3 reviews
0 helpful votes
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April 30, 2025

They have the best stuff. I've not had any problems or issues.

Date of experience: April 20, 2025
Tennessee
1 review
0 helpful votes
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April 30, 2025

Ordered two cats one of them was the wrong one but they are great so it's ok I'm very happy with my order

Date of experience: April 20, 2025