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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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VampireFreaks kept me up to date on the shipping of my purchases. It was also cool that they sell products from other vendors who don't have the items in their own personal inventory on their personal websites.
Love my items! Super stoked for FurryBones Horus & Bastet. Also Alice in Wonderland make up palette!
Over all, everything was good but the belt. I received it and it was size S. I know I chose XXL. I haven't wore a small belt since I was a kid. So, I believe the site has some kind of default glitch going on when people choose sizes/styles. And it's not the first site I've caught it/experienced this on. Nonetheless, they made it easy to exchange the item so, I'm happy with that.
Always super fast shipping and amazing products! From purchasing to shipping my experience is always super smooth at VF
Great shipping experience! Thanks so much! Can't complain for the overall service provided! Gracias amigos!
I absolutely adore my bag! I run a goofy free movie showing in Seattle called Good Garbage, and all my aesthetics are slime green on black - so when I saw the Green Slime bag, I couldn't stop thinking about it. Not only was I pleasantly surprised at the quality of the bag itself (it's sturdy and way roomier than you think), but it is so comfortable to carry around. I'm not a big handbag person but I was gonna bite the bullet, only for me to find out that it had a cross body feature, and is super adjustable! I am OBSESSED with this bag and I get so many compliments. Hopefully one day they make it in more than just green and black!
It took a little long to get updates between when my order was shipped, and when it was on the way, but other than that, my order was received in a timely fashion
Product is high quality and was delivered within expected date.
Shirt quality is good and I liked the stickers I got with my order
Lovely selection and definitely shopping again. I love your stuff!
Everything was fantastic, my pants arrived in perfect condition and with fast shipping is a bonus!
Absolutely thrilled with my order from VampireFreaks! The entire experience was smooth and easy from start to finish. My package arrived super fast, everything inside was perfect and exactly as described. You can tell they really care about their customers—everything was packed with care, and they even threw in some surprise free gifts, which was such a cool touch. I've ordered from a lot of alternative shops over the years, and this is easily one of the best experiences I've had. Highly recommend them to anyone into dark fashion, spooky vibes, or just supporting a great company that truly gets it.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

