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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the packaging, products are great and when there's a discount code. It always allows me to add another item Love them
It took a long time I only got it on the 2nd of June but it's from America I don't mind I also got a pullover rather than zipper but it's still understandable I'm incredibly happy with my purchase and it all fits me perfectly
It was great. Prompt shipping and even some extra goodies in the bag!
Easy to find items and items were as advertised. Very happy ty
I received good communication about the status of my order and the shipping. I did need to exchange 2 items and received help from customer service when I ran into an issue online. I was able to easily get that sent back in, which is so nice.
Easy to order, arrived in a timely fashion however the umbrella top was broken
Yummers yummers yummers yummers yummers yummers yummers y
That was a great experience. I bought it but it's too small for my wrist nowadays.
It arrived quickly, and is lovely! I didn't realize it was a harness, but it also converts into a belt, which is PERFECT with the dress I got from Foxblood.
Fast delivery, cool clothing. Not enough stock of common sizes so they sell out quickly. Leggings are too thin, avoid them if you want to wear them in public.
Loved it! Package came quicker than expected. Loved the freebie stickers and pins. Could tell these people care.
Great! Fast Delivery!
No issues! Good quality clothes. Very satisfied with my purchase.
Although it was my first time ordering from VampireFreaks, I am very satisfied with my purchase! Also I had a pleasant experience with customer service!
Great products! Fast shipping! I definitely would order again.
Awesome 100% would recommend if you ever let me submit this and stop typing
My daughter ordered the skeleton kitty plush and she is in love with it.
Buenos productos de excelente calidad los colores muy buenos y los detalles bien hechos
Great selection of various styles and brands. I've got a big wishlist from you guys! I loved the stickers in the package as well
Got what I expected love it it's the giveaway kitty plush. Very soft fits perfect on my bed
Love my lil' sheep! So cute and much larger than I expected, perfect and snuggly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members