Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Mepps W.
Unfollow Mepps W.
Share Review
Report Review

June 23, 2025

I was surprised with my order the sweaters were way better than I expected and the few trinkets that were put in my order made me very happy. Thank u so much!

Date of experience: June 13, 2025
Illinois
1 review
0 helpful votes
Follow Fabienne V.
Unfollow Fabienne V.
Share Review
Report Review

Orders always come on time and well packaged. Happy with the quality of products.

Date of experience: June 13, 2025
Alabama
1 review
0 helpful votes
Follow chryslynn b.
Unfollow chryslynn b.
Share Review
Report Review

June 23, 2025

I have no negatives about my experience. Everything went well and I am happy with it.

Date of experience: June 13, 2025
Oregon
1 review
0 helpful votes
Follow Timothy p.
Unfollow Timothy p.
Share Review
Report Review

June 23, 2025

Great fit and design. Was above what i expected...

Date of experience: June 13, 2025
North Dakota
1 review
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Share Review
Report Review

June 23, 2025

Excellent. Fun product and nice selection of items. Good service. Quick delivery.

Date of experience: June 13, 2025
Illinois
1 review
0 helpful votes
Follow Tim R.
Unfollow Tim R.
Share Review
Report Review

June 23, 2025

Wonderful, responsive customer service. Excellent products. I'll be buying from this shop again in the near future.

Date of experience: June 13, 2025
New Mexico
1 review
0 helpful votes
Follow Branndi G.
Unfollow Branndi G.
Share Review
Report Review

June 23, 2025

I loved everything in my order. The shirts were true to size, well made and amazing.

Date of experience: June 12, 2025
Arkansas
1 review
0 helpful votes
Follow Oneber P.
Unfollow Oneber P.
Share Review
Report Review

June 23, 2025

Super easy to navigate the website and the items that came in were amazing! 😋

Date of experience: June 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Sarah G.
Unfollow Sarah G.
Share Review
Report Review

June 22, 2025

Website was user friendly, shipping was quick. Loved the additional goodies I received with the package for free ex. Pen, stickers. Would order from again!

Date of experience: June 12, 2025
Colorado
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Share Review
Report Review

June 22, 2025

Shipping time sucks but the shirt and stickers were cool well made and comfortable

Date of experience: June 12, 2025
Texas
1 review
0 helpful votes
Follow Erik H.
Unfollow Erik H.
Share Review
Report Review

June 22, 2025

It all fit as expected will probably order more stuff shipping took a little longer than expected to send out but once shipped it was quick

Date of experience: June 12, 2025
Georgia
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

June 22, 2025

Facebook ad got me. I sae the Pennywise bust and had to have it. Shipping was fast and the package was solid.

Date of experience: June 12, 2025
Maryland
1 review
0 helpful votes
Follow Megan K.
Unfollow Megan K.
Share Review
Report Review

June 22, 2025

Order was awesome as always. Love the clothes quality, design and colors. Highly recommend any product from this company

Date of experience: June 12, 2025
California
1 review
0 helpful votes
Follow Cristabel H.
Unfollow Cristabel H.
Share Review
Report Review

June 22, 2025

Shipping was fast and everything in my order was packaged nicely.

Date of experience: June 12, 2025
Ohio
1 review
0 helpful votes
Follow Savannah B.
Unfollow Savannah B.
Share Review
Report Review

June 22, 2025

It was great. The only minor downside is that the cute syringe pen they sent, which I guess is a freebie with purchase, leaks so I had to throw it away.

Date of experience: June 12, 2025
New Jersey
1 review
0 helpful votes
Follow jack h.
Unfollow jack h.
Share Review
Report Review

June 22, 2025

Quick and simple. Was able to find what i wanted and shipped quickly

Date of experience: June 11, 2025
Maine
1 review
0 helpful votes
Follow Wanda W.
Unfollow Wanda W.
Share Review
Report Review

June 21, 2025

Everything was very nice. This was my first purchase from Vampire Freaks. They were very courteous and very prompt. Good products, nice people.

Date of experience: June 11, 2025
Illinois
1 review
0 helpful votes
Follow Christopher O.
Unfollow Christopher O.
Share Review
Report Review

June 21, 2025

Good service! Felt well informed. Packing was good. Overall satisfied.

Date of experience: June 11, 2025
Ohio
1 review
0 helpful votes
Follow Ress B.
Unfollow Ress B.
Share Review
Report Review

June 21, 2025

Very awesome all around I had no issues with ordering or shipping!

Date of experience: June 11, 2025
Florida
1 review
0 helpful votes
Follow Farbod T.
Unfollow Farbod T.
Share Review
Report Review

June 21, 2025

Great quality! Would def recommend to all us other vampire freaks out there heh

Date of experience: June 11, 2025