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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Mermaid
March 13, 2021

I bought it for my niece thinking my sister wouldn't let her have it, but, but she did. I love it she loves. All good.

Date of experience: March 13, 2021
Delaware
1 review
0 helpful votes
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Cute sturdy just my style.
March 11, 2021

Check out was super easy and I believe they sent out my package the next day so it got to me as quickly as the usps would get it to me.

Date of experience: March 10, 2021
Virginia
1 review
1 helpful vote
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My daughter loved it. Highly recommended
March 9, 2021
Updated review

It's easy. The purchasing experience was simple. I received the item very fast. My daughter loves the necklace.

Date of experience: March 9, 2021

Highly recommended
March 2, 2021
Previous review

It's easy. The purchasing experience was simple. I received the item very fast. My daughter loves the necklace.

Date of experience: March 1, 2021

It's easy
February 11, 2021
Previous review

It's easy

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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Love!
March 6, 2021
Updated review

It was great! I was bummed to see the buy 2 get 1 free deal expire!

Date of experience: March 6, 2021

It was great!
February 22, 2021
Previous review

It was great! I was bummed to see the buy 2 get 1 free deal expire!

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Beautiful, bigger than expected.
March 2, 2021

Only problem was that it took almost a week longer than the usps initial eta to get here. Apparently spent the weekend in Akron, Ohio. Hope it had a good time.

Date of experience: March 2, 2021
Oregon
1 review
0 helpful votes
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Great product long wait
March 2, 2021

Product was received roughly 2 months after being ordered but it was all in all just as described

Date of experience: March 1, 2021
Utah
1 review
0 helpful votes
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My first VampireFreaks clothes
February 28, 2021

Tracking my shipping, I noticed that there were some delays and that the shirts I bought were going to arrive later than expected. I was not too thrilled about receiving my order 10 days after placing it, but I did like the two extra stickers and a promo code included with my order. I absolutely will still order more from VampireFreaks.

Date of experience: February 28, 2021
New York
1 review
1 helpful vote
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Very Nice Experience
February 27, 2021
Updated review

Nice site UI, easy to find what you want, fun to shop with, products are high quality

Date of experience: February 27, 2021

Nice site UI
February 15, 2021
Previous review

Nice site UI

Date of experience: February 14, 2021
Tennessee
1 review
0 helpful votes
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Solid product.
February 24, 2021

Got the cthulu ear rings because they look like octopus arms, which I love. Solid without being too heavy. I like them a lot.

Date of experience: February 23, 2021
California
1 review
1 helpful vote
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Great service
February 22, 2021
Updated review

Great site, excellent service. Thanks for reaching out and for the great shirt!

Date of experience: February 22, 2021

Great site, excellent service
February 11, 2021
Previous review

Great site, excellent service.

Date of experience: February 11, 2021
Colorado
3 reviews
0 helpful votes
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Spiked face mask
February 17, 2021

They were out of stock of the item I ordered but promptly reached out to see what I wanted to change my order to tather than just issuing a refund. That was nice of them.

Date of experience: February 17, 2021
Kentucky
1 review
1 helpful vote
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Dark Alice and psychopath Alice shirts
February 14, 2021

I love these shirts they look great. Thank you guys very much. I will probably be shopping a lot with you in the future. Great service great price

Date of experience: February 14, 2021
Louisiana
1 review
1 helpful vote
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Witch's Brew Mug
February 12, 2021

It came just like in the picture. I was able to track my delivery and easy to pay for.

Date of experience: February 12, 2021
California
1 review
1 helpful vote
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Love it^_^
February 12, 2021

Arrived faster than expected: 3 loved all the extra goodies inside<3

Date of experience: February 12, 2021
Kentucky
1 review
1 helpful vote
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Review
February 11, 2021
Updated review

The site was easy to use and easy to navigate. The products seen very cute and reasonable for most of the prices.

Date of experience: February 11, 2021

The site was easy to use and easy to navigate
January 30, 2021
Previous review

The site was easy to use and easy to navigate. The products seen very cute and reasonable for most of the prices.

Date of experience: January 30, 2021
India
1 review
1 helpful vote
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Best Gift Card Support
February 12, 2021

Hi, I'm David and I've tried many websites to buy iTunes cards online including Apple official store. But no one can support it better than this website. Fantastic delivery time with amazing price and service. Thanks and appreciate your service.

Date of experience: February 10, 2021
Georgia
1 review
1 helpful vote
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:•)
February 10, 2021

My gloves shipped super quickly and arrived fast too! I love them a lot

Date of experience: February 10, 2021
Oklahoma
1 review
0 helpful votes
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Awesome!
March 11, 2021
Updated review

I shopped here for the 99 cent hair dye and it was amazing I wasn't expecting the bottles to be as big as they were which was a wonderful surprise the dye is VERY pigmented and it only takes a couple of drops to make a pastel shade my only complaint is that I wish there was many more colors and possibly a diluter because I used conditioner to make a lighter red and I think it would be better to use a diluter made for Demi permanent color! Also shipping was very expensive Overall i highly recommend just please make more colors! Ps the purple is very blue based

Date of experience: February 7, 2021

Please add more lunatik colors
January 26, 2021
Previous review

Please add more lunatik colors

Date of experience: January 26, 2021
Arizona
1 review
0 helpful votes
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Love it!
February 6, 2021

This company never disappoints. The quality and fast shipping is always great

Date of experience: February 6, 2021
Pennsylvania
1 review
0 helpful votes
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A Dark Future
February 1, 2021
Updated review

Always fast and easy to order as well as really fun stuff that is hard for a goth to find in this crazy world.

Date of experience: February 1, 2021

Always fast and easy to order
January 22, 2021
Previous review

Always fast and easy to order

Date of experience: January 22, 2021