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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Sometimes I feel like I'm too fat to fit in cloths laughing out loud
Staff was very helpful when I needed an exchange because I bought the wrong size.
It was pretty good I'd definitely order from them again
It was fast and easy and the items were perfect. I love the plushie i bought the most. The quality of the merchandise is epic.
I loved the extra gifts! Such a nice touch, the boom box patch from VampireFreaks.com is perfect! Packaging was awesome. Great prices and selection!
Thank you for being a lil cheaper than Tripp's site
Thank you for being a lil cheaper than Tripp's site
It was great and finding everything was easy too, I would definitely recommend this to someone.
That was my second order, my first order was sent in a timely manner as well as the second.
Thank you.
Didn't like paying 99¢ for shipping insurance... it was smaller than I thought
Didn't like paying 99¢ for shipping insurance
I found the items easily and they were a competitive price.
Quicker than expected, they were quick to ship my order. The pants look good.
Was kinda disappointed with the item. But my daughter liked it
Very nice site design and clothing options. Made several purchases thus far.
Sweet people, feel like an $#*! lol got super anxious for no reason!
I love ordering from you. Hopefully you have the buy two get one free sale again so I can order more.
Shipping takes a minute but high quality low cost temp hair dye keeps me age ambiguous.
Always fast shipping, and always super awesome products!
Ordered some items as gifts. Everything was shipped promptly and really liked (especially the Morticia tea cups).
Mid quality but very good for the pricing
Good designs
Great no problems, got to me on time. Ordered sunglasses they are amazing!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members