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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Make an easier way to change shipping address after confirming order
Great packaging and nicely shiped came earlier than I expected but I love that it did
I loved everything that i got in my order. My favorite was the bat messenger bag
Awesome on time careful packaging love the extra stickers or pins live this company
I've had a good experience even though the package arrived damaged with water. The products inside were fine.
Arrived pretty quickly, got freebies like stickers, a discount on my next order, and an invite to an alternative convention. Pretty sweet purchase :)
It was good, and there's a lot of good variety to choose from
Great website. Great products. Everything went smoothly i didn't even need to contact customer service but, even if i did i'm sure they would've surpassed my expectations then as well
The inject code didnt work for my cart and my total was $50 :( i want pens
The inject code didnt work for my cart and my total was $50 :( i want pens
Super fast n reliable, also they made sure my package got to my mailbox safe n sound, thank u! <3
Even got some other gothic goodies, to my surprise!
Everything has been very simply and the products are amazing!
Everything has been very simply and the products look amazing!
Very good, things came on time and the size was the one I ordered, free stickers that had cool designs, great quality
Never had issues before and I have ordered several times and will continue to do so :)
It was quick and expedient! The packaging the bag arrived in was really nice itself, and the little extras that came with the bag made me happy.
I love ya'll. Excellent products and great customer service.
I love ya'll. Excellent products and great customer service.
Awesome, will definitely be purchasing again in the future. The added goodies were a nice surprise!
My experience was great, never had a good shipping like that before.
I enjoyed browsing their website, and they had very fast shipping. Overall great experience!
Love the necklace and it shipped so quickly! Will definitely be back to shop more items!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

