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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Lots of cool stuff on the site.
I like the alternative style.
I didn't die. No one else died. It was even-stevens.
I ordered two cups from vampire freaks and just received the package today. The shipping box was completely ripped open because they did not take the time to properly tape the package together. Inside the cups were shattered in many places and the box that the cups came in looked like it had been ripped prior to shipping. The boxes were enclosed in bubble wrap and there's no way someone could have ripped it during shipping. I have a feeling they are going to tell me that it's the fault of the shipping service but if they would take the time to properly secure and tape their packages I feel this could have been avoided! If I could give zero stars I would.
Very kind! And very easy to use! It was over all a great time!
I don't think I will ever order from this site again.
Shop wasn't working and kept asking me to use it.
Great selection of items. I appreciate the communication in the status of my order. My items arrived in great condition too.
I found exactly what I wanted and it was easy shopping.
The site is relatively easy to navigate, all items shipped in one box and arrived on time and intact. I do wish there were better tools to figure out sizing, as I ordered all clothing items in one size. One item was too small and the other too big. Other than that, great shopping experience.
I saw the umbrella on tiktok and was able to find the website easily and place my order within less than 5 minutes! Plus the shipping was quick. 10/10 experience!
It is fun and the items you have are awesome^^
She is the best and i love her so soft and cute^^
She sits next to my laptop
It is fun and the items you have are awesome^^
Amazing communication with staff and items always came pretty quickly and the quality always feels awesome! Honestly love this site so much and will be buying more things!
Good! No complaints from me. Will purchase from again in the future.
Appreciate the service and extra things as well as the follow up appreciation emails!
Very easy to order and nice things. My experience was excellent. They are sending me a new replacement spoon since mine came through the mail damaged.
I love the clothing options and the option to use after pay!
It was a fun experience from navigating the website to receiving the package. Truly a unique brand.
Easy check out, Fast delivery and great customer service
I like goth and alt clothing, and I enjoy the selection on VampireFreaks because it really scratches that itch for looking dark and mysterious.
I got an explosion of free gifts with my purchase thats so sweet of you guys! Stickers, totes, pens, etc and all packaging was really nice. And super fast delivery.
Make an easier way to change shipping address after confirming order
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!


Hey Carolyn, so sorry to see that you received damaged items! Please email us the pictures and we'll send you a replacement. [email protected]