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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very friendly and fast shipping!
October 28, 2021

Very friendly and fast shipping! I definitely recommend them!

Date of experience: October 28, 2021
Texas
1 review
0 helpful votes
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I love shopping here, they ship surprisingly fast and I get dope stickers too. I've been more than happy with every purchase.

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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I got this super cute bat mug as a gift for my brother and it came on time and without damage. I will definitely be shopping here again :)

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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It was a bit of a wait, but it was worth it. I will shop from there again.

Date of experience: October 26, 2021
Ohio
1 review
0 helpful votes
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Shopping and checkout were easy
October 26, 2021

Shopping and checkout were easy. My item was promptly shipped and delivered with some fun stickers inside.

Date of experience: October 26, 2021
California
1 review
0 helpful votes
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I loved the product you sold at the perfect mid range price point and solid quality. Ideal! I also like the feeling of buying from a family business, and I love your merch. Great experience. I searched long and hard for exactly what I bought from your store. Thank You!

Date of experience: October 26, 2021
California
1 review
2 helpful votes
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Recently purchased a skirt for almost $40. I wear a Woman's Large. I purchased a Woman's XL. It literally sits around my knees it is so small. I wrote and complained. The person who wrote back a one sentence email just refered me to the size chart, which legitimately says my skirt should have been at least 3 inches bigger! Don't purchase from these people if you are an adult. Look at this photo and tell me that looks like an adult XL. You can even see it's 30 inches. That's a Medium.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Georgia
1 review
0 helpful votes
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Seamless seamless seamless seamless seamless seamless

Date of experience: October 25, 2021
Pennsylvania
1 review
0 helpful votes
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Vampirefreaks is awesome
October 25, 2021

Vampirefreaks is awesome. Very happy with all my purchases. Customer service is also very wonderful.

Date of experience: October 25, 2021
California
1 review
0 helpful votes
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Everything went smoothly, shipping was quick and packaging was good.

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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I'm a fan
October 24, 2021

I'm a fan. (>'-')> <('-'<)^('-')^ v('-')v(>'-')> (^-^)

Date of experience: October 24, 2021
Georgia
1 review
0 helpful votes
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Fast delivery, very satisfied with product quality and fit

Date of experience: October 23, 2021
Texas
1 review
0 helpful votes
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Sent me the wrong item which was cheaper than what I paid for. Never got thr right item, got refunded.

Date of experience: October 23, 2021
Massachusetts
1 review
0 helpful votes
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The item I wanted was out of stock so I asked to be notified when it was in stock. Two days later, I was able to place my order.

Date of experience: October 22, 2021
Colorado
1 review
0 helpful votes
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Nice hopping experience, delightful products, and good selection

Date of experience: October 22, 2021
Canada
1 review
0 helpful votes
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Good
October 22, 2021

Good. As described. Not sure what to say. Fast shipping.

Date of experience: October 21, 2021
Kentucky
3 reviews
10 helpful votes
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Oh yeah I dig this
October 21, 2021

Yeah I love this store like omg my mom and dad don't understand me so i like like live in the woods and its like crazy so like here is a photo of me in the woods and i like in the background.

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Date of experience: October 21, 2021
Pennsylvania
1 review
0 helpful votes
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It was simple, fun, exactly described I'd shop here again soon.

Date of experience: October 20, 2021
New York
1 review
0 helpful votes
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I love that I can get products like the purse I order to fit with my lifestyle as well as being a help LARP also fast shipping it's nice to have something close.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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I will probably order from this site again, or I recommend that people shop here :)

Date of experience: October 18, 2021