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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
3 reviews
2 helpful votes
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Nice and easy transaction...
November 28, 2021

Nice and easy transaction... just the wat I like it!

Date of experience: November 27, 2021
Washington
1 review
0 helpful votes
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The Dark Side
November 28, 2021

Mad As A Hatter Tee... Fast, and Absolutely Perfect, light material and an almost Skellington Hatter. Thanx for incl. Coupla' stickers for me to keep and enjoy. You guys will hear from me again!

Date of experience: November 27, 2021
Pennsylvania
1 review
0 helpful votes
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Great products quick and well packaged delivery. I will order from vampirefreaks again.

Date of experience: November 27, 2021
Germany
1 review
0 helpful votes
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Shopping, checkout and payment was easy
November 27, 2021

Shopping, checkout and payment was easy. It would have been nice to know what the dimensions of the Unibones plushie were before ordering so that one can get an idea of how big or small this thing is.

Beware of Customs Fees!

I'm an American living in Germany, so had this item shipped to me and the German Zoll AKA Customs imposed a 10 Euro Fee for this thing otherwise the place where the package was being held at would not allow me to retrieve my shipment. So the cost of shipping and the Customs Fee cost more than the product! That's crap

Date of experience: November 27, 2021
California
2 reviews
0 helpful votes
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Great deals!
November 27, 2021
Updated review

Great deals! Thank you for the service.

One item was missing from my package but Vampire Freaks were quick to respond and are sending it to me. Thank you so much!

Date of experience: November 27, 2021

Thank you for the 20% discount!
October 12, 2021
Previous review

Thank you for the 20% discount!

Date of experience: October 12, 2021
Illinois
1 review
0 helpful votes
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So far my orders have come quickly with no problems. I really love the products and I get compliments on the items I wear from here all the time!

Date of experience: November 26, 2021
Vermont
1 review
0 helpful votes
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I love the variety of goth clothes that VampireFreaks offers. Everything I ordered shipped very quickly and I love that so many other customers left reviews so I could make an informed decision on what I wanted. Overall I know I'll be shopping here again!

Date of experience: November 26, 2021
California
2 reviews
0 helpful votes
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I really love this website their products are awesome

Date of experience: November 25, 2021
Missouri
1 review
0 helpful votes
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I wasn't expecting the little extra goodies my item came with and I loved it

Date of experience: November 24, 2021
Minnesota
1 review
0 helpful votes
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I've been a VF customer/client when they had a social media website and I love their products. Always high quality and professional.

Date of experience: November 24, 2021
Texas
1 review
0 helpful votes
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Great!
November 24, 2021

Great! I loved all the products i received, very good quality

Date of experience: November 23, 2021
Illinois
1 review
0 helpful votes
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Good quality products and fast shipping
November 23, 2021

Good quality products and fast shipping. Items we're delivered 2 days after purchase and product came in perfect condition. No issues in whole experience.

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
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Great!
November 22, 2021

Great! I liked the little extras that come with the pants, stickers, and other paraphernalia. The pants are good quality and fit well!

Date of experience: November 22, 2021
Pennsylvania
1 review
0 helpful votes
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I was able to receive every product included in my order in the best condition possible

Date of experience: November 22, 2021
Minnesota
1 review
0 helpful votes
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Very nice lay out of everything Very easy to find your way through everything.

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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Shipping was quick and excellent service. Instructions were easy and simple.

Date of experience: November 21, 2021
Missouri
1 review
0 helpful votes
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Easy to navigate with clear instructions. Very quick with information

Date of experience: November 20, 2021
Nevada
1 review
0 helpful votes
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I understand that you need feed back
November 20, 2021

I understand that you need feed back. However, everything with my order from ordering to shipping, then receiving was good. Thank you.

Date of experience: November 19, 2021
Massachusetts
2 reviews
0 helpful votes
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Great customer service
November 19, 2021

Great customer service. Very happy with the products!

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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It was easy enough to shop through them
November 19, 2021

It was easy enough to shop through them. Found their items through a random google search when I was looking for a new hoodie. It is good quality, and I enjoyed it.

Date of experience: November 19, 2021