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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Fast shipping great quality
December 6, 2021

Fast shipping great quality. I enjoyed my experience.

Date of experience: December 5, 2021
Florida
1 review
0 helpful votes
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Super cool website and I got a coupon for 10% off. Plus, services like afterpay, shop pay, etc, are available here which makes it much easier for me to buy cute clothes while working minimum wage. I will definitely purchase from here again :)!

Date of experience: December 5, 2021
Connecticut
1 review
0 helpful votes
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I love them!
December 5, 2021

I love them! Best fishnets and so cute! Came out they looked and shipping was quick!

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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All is good, the website was easy to use. I like the products

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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It was an amazing experience
December 4, 2021

It was an amazing experience. It showed me when it was to be shipped and it arrived right on time. The clothing is magnificent. I'm definitely buying from them again.

Date of experience: December 4, 2021
Georgia
1 review
0 helpful votes
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Awesome experience as always!
December 3, 2021

Awesome experience as always! They had what I wanted and it shipped extremely fast.

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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Easy to shop on, great products!
December 3, 2021

Easy to shop on, great products! Variety of brands and lots of great prices

Date of experience: December 2, 2021
Texas
1 review
0 helpful votes
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Yes love it si love it thanks love greatly yes love it

Date of experience: December 2, 2021
Texas
1 review
0 helpful votes
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Great!
December 2, 2021

Great! Very easy! My mom will love her gifts! Thank you so much!

Date of experience: December 2, 2021
Michigan
1 review
0 helpful votes
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Great service!
December 2, 2021

Great service! Received product quickly and items received fit perfect. No complaints here :D

Date of experience: December 2, 2021
Pennsylvania
1 review
0 helpful votes
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Delivery was a couple days from initial order! Super quick!

Date of experience: December 1, 2021
Louisiana
1 review
0 helpful votes
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Got my package a whole day earlier than originally...
November 30, 2021
Updated review

Got my package a whole day earlier than originally expected. My TRIPPs are of good quality, way better than some other brand I bought from two times.

Date of experience: November 30, 2021

Good so far...
November 18, 2021
Previous review

Good so far... first time ordering.

Date of experience: November 17, 2021
Illinois
1 review
0 helpful votes
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Love this store to death!
November 30, 2021
Updated review

Love this store to death! Will continue my association with Vampire Freaks forever.

Date of experience: November 29, 2021

Love this store to death!
November 24, 2021
Previous review

Love this store to death!

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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Quick shipping, great communication, no issues at all, quality items

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Great experience cute items!
November 28, 2021

Great experience cute items! Great customer service

Date of experience: November 28, 2021
New York
1 review
0 helpful votes
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Great site
November 28, 2021

Great site. Quality products! Fast shipping. Everything we ordered came just as advertised.

Date of experience: November 28, 2021
Massachusetts
1 review
0 helpful votes
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The product I liked was on sale so I bought it quickly and easily

Date of experience: November 28, 2021
Colorado
1 review
0 helpful votes
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Cool Awesome experience lots to choose very awesome

Date of experience: November 27, 2021
Georgia
3 reviews
2 helpful votes
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Nice and easy transaction...
November 28, 2021

Nice and easy transaction... just the wat I like it!

Date of experience: November 27, 2021
Washington
1 review
0 helpful votes
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The Dark Side
November 28, 2021

Mad As A Hatter Tee... Fast, and Absolutely Perfect, light material and an almost Skellington Hatter. Thanx for incl. Coupla' stickers for me to keep and enjoy. You guys will hear from me again!

Date of experience: November 27, 2021