Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

I love them
July 7, 2025

I love them. They are great flower pots. Thank you. Excellent price and products. Fast shipping.

Date of experience: June 26, 2025
Georgia
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Share Review
Report Review

I received my ordered shirts and a few extras because of the delay! It was a fantastic experience and ill gladly order again.

Date of experience: June 26, 2025
Illinois
1 review
0 helpful votes
Follow Amberly M.
Unfollow Amberly M.
Share Review
Report Review

The item was perfect and just as depicted. It arrived in a decent amount of time. The site is easy to navigate and the ordering process simple. User friendly with a unique and appealing line of products.

Date of experience: June 26, 2025
Michigan
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

Good experience, found what I needed and shopping for it was easy

Date of experience: June 26, 2025
South Dakota
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

The only thing that I wish was different would be the communication. I wish there was more before my order shipped. All there was was a "thanks for your order" and nothing until it shipped.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
Follow Cheri T.
Unfollow Cheri T.
Share Review
Report Review

On time..
July 6, 2025

On time. Rush order! Nicely packaged Sorry this is such a late response

Date of experience: April 30, 2025
Montana
1 review
0 helpful votes
Follow Samantha B.
Unfollow Samantha B.
Share Review
Report Review

Great products and artwork!
July 6, 2025

Great products and artwork! Easy ordering experience. 🖤🖤

Date of experience: June 8, 2025
New Jersey
1 review
0 helpful votes
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

Great shop and easy ordering
July 6, 2025

Great shop and easy ordering. I'll definitely default to you guys for all my goth boy apparel. Good sexy socks, thanks!

Date of experience: June 26, 2025
Maryland
1 review
0 helpful votes
Follow Nikki M.
Unfollow Nikki M.
Share Review
Report Review

Absolutely love all the designs I got! All the shirts are very good quality material, and the mystery 3 pack did not disappoint. Also loved the extra gifts! I'm very pleased.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
Follow LUCY H.
Unfollow LUCY H.
Share Review
Report Review

Shirt came on time
July 6, 2025

Shirt came on time. Perfect fit. No delivery issues! Love Vampire Freaks!

Date of experience: June 26, 2025
Wisconsin
1 review
0 helpful votes
Follow Elizabeth A.
Unfollow Elizabeth A.
Share Review
Report Review

It has been a great experience to buy clothes or items from VampireFreaks.

Date of experience: June 26, 2025
Wisconsin
1 review
0 helpful votes
Follow Lindsay B.
Unfollow Lindsay B.
Share Review
Report Review

Delivery was fast and efficient
July 6, 2025

Delivery was fast and efficient. Product was as advertised and met expectations.

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Great service
July 6, 2025

Great service. I love the mystery bags. I love the traveler cups and waterbottles. Skelekittt is awesome.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Julian R.
Unfollow Julian R.
Share Review
Report Review

I would get an update from them Everytime they get closer to delivering my items and everything was great :) it was delivered with care :)

Date of experience: June 25, 2025
Michigan
1 review
0 helpful votes
Follow Sarabeth H.
Unfollow Sarabeth H.
Share Review
Report Review

Perfect timely manner
July 6, 2025

Perfect timely manner. Safe and secure shipping. Very happy 😊

Date of experience: June 25, 2025
Virginia
1 review
0 helpful votes
Follow Sara S.
Unfollow Sara S.
Share Review
Report Review

Excellent quality shirts, love the designs. Took about a week for items to be shipped, but once they were tracking was provided and they arrived quickly.

Date of experience: June 25, 2025
Virginia
1 review
0 helpful votes
Follow Chad P.
Unfollow Chad P.
Share Review
Report Review

Shipping was really quick and the product looks amazing. I would definitely recommend vampirefreaks and tripp nyc

Date of experience: June 25, 2025
South Carolina
1 review
0 helpful votes
Follow Kellen T.
Unfollow Kellen T.
Share Review
Report Review

Scrolled through the website until I found something I liked and bought it. One of my favorite jackets and shirts now.

Date of experience: June 25, 2025
Michigan
1 review
0 helpful votes
Follow Alyssa D.
Unfollow Alyssa D.
Share Review
Report Review

I had been hunting for white platform boots for a few weeks and most weren't my style or didn't have my size. The pair I had picked out was limited to where online had them and I noticed not only did VF have them in stock, but they had them in my size AND were priced nearly $20 less than other sites. And being a first time customer with VF, I was gifted a coupon to use on my first order so I saved even more! Ultra happy with that plus with the product themselves and how they arrived once physically in front of me. I will use VF in the future for sure! Also having an app for their store is a plus too!

Date of experience: June 9, 2025
Washington
1 review
0 helpful votes
Follow Joran N.
Unfollow Joran N.
Share Review
Report Review

The order arrived in a timely and safe manner - no complaints

Date of experience: June 25, 2025