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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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The follow up for making sure the order was received is a nice/intuitive touch in this day and age of shopping problems. Thank you!
Everything shipped promptly, the site was easy to navigate, and there was a lot of cool stuff.
The sizes seem to be an issue. I ordered a pair of shortalls that were Large, and they ran very small. I checked and rechecked my measurements prior to ordering and they were between the Medium and Large sizes, so I sized up for a looser fit. They were so tight. Due to it being a clearance item, I cannot return it.
I love this shop. Every time I order, it's always a fantastic experience.
My son find this website I don't know how he know about it
Great quality and designs! Women's small was a little big and not as form fitting but no complaints!
Wanted some extra T-Shirts and your designs worked well. Slightly disappointed that I got 2 Hoodies. I know they cost more, but I live in Florida and I'm going to need T-shirts more often. Still worked out because I gave a hoodie to a friend
The shoes are great. I love the bats and how it came with carry bag for travel.
So the shirt I got was a womens 2x … I wear an xl and it was way to small. I ended up placing another order instead of returning it for a larger size in mens. Didn't want to have to pay return shipping.
Everything went smoothly and the waiting tine wasnt too long
Like products very cool stuff me and my sister love buying from y'all great merchandise!
Awesome customer service constant updates about the order shipment up until it was received
Intuitive, straight forward, no glitches when ordering. I didn't receive order confirmation or tracking at first, but I emailed customer service after a few days and within a few minutes they responded with my tracking info, so I was very happy. The quality of the pants is fantastic.
Never been unhappy with a purchase so far. Vampire Freaks sells alternative clothing that really fit my style and that you can't find too many other places.
So far it has been great! I have never ordered from here before but the actual checking out was very hassle free, order arrived quicker than I expected to be honest!
Everything was great but the fact i had to pay over 100 $CAN for it to cross from the USA to Canada with UPS
Very quick shipping! Great packaging and I get extra cute stickers and pin.
Initial issue with shipping tracking but customer service worked it out, thank you
Very nice and a lot of nice stuff I can't wait to order more stuff soon :)
Yay! Darkness. Total, black, all-encompassing darkness.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

