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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience with your website and everything else related to it was incredible.
Fast delivery. Quality shirt. Very pleased with my purchase.
I paid my order with priority mail express, i then got a email 2 days later accusing the purchase to be fraudulent, i get that dealt with and 4 days pass by when priority mail express is supposed to arrive within 1-2 days guaranteed. I go to the post office to see what was going on and low and behold the actual class of the package is regular priority and NOT priority mail express, so not only did they finesse me out of my money they wasted my time when i was really hoping to have a good experience.
The ordering process was simple, I got the product on time, and was overall very happy with everything.
The shoes I bought were absolutely to die for!
Fast service (I got my shoes about a half week before they said I would)
Couldn't be happier!
Thanks but 36.99 to 50.00 is 20.00 add to tax it was fine
Pretty good but had difficulty using my credit card directly, for a reason which does not make sense. This was solved by using PayPal. Delivery went smoothly, although the duty was pretty high, as compared to a European company I ordered clothing from at the same time that did have any duty. Not your fault, just saying.
Pretty good but had difficulty using my credit card directly, for a reason which does not make sense.
Easy to navigate website, amazing quality items and fast shipping
Gave me a free bag with my purchase that i love and was pleased with everything else
I love shopping with your site... easy to find items to buy. No having to keep looking through page after page. My stickers are awesome. My roommate walked by while I was sorting them and grabbed a hand full.
Pretty good, loved all the little extras that came with my order like the tote and stickers etc. Would definitely order from again.
Everything was amazing and came in a timely manner.
Had no issues, product is absolutely amazing and so soft
My products were just as advertised. I'm very pleased with my purchases.
The pants are nice quality, happy with how fast i received them and they fit well.
I love this site the shoes are a little to big. Can I exchange them?
Arrived well, got my 10% off coupon code. I appreciate it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members