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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had a very positive experience. It was easy to get on the site and find everything I wanted and more.
Good just as described
Daughter loved the shelf highly recommend
As I'm from Italian for me taxes are too high but products are great!
I'm really impressed by the selection of plus size apparel. I'm hoping it all fits well, as I've had a hard time finding things that fit but are also my style. (Update: the tops fit awesomely! The pants are a bit snugger than I was hoping, but they should still work)
It was a little annoying to be pressed to add other products to my order as I went to checkout, and as I was completing that process... but everything else seems to have turned out okay, so it's pretty inconsequential
I love this store. They have everything and they are awesome and if you have a question or concern they will be ready to help
The only thing that I can say is... PERFECT AND A CUSTOMER FOREVER!
This was my first time buying from here and I would definitely shop here again. I love the Dark in Love dress that I got. The quality is good and it's just as described, including the fit. My packages shipped two business days after I ordered it, and it arrived quickly. And I got several free gifts which I really appreciate.
It was great fast shipping happy with my stuff everything was good
Easy to navigate, lots of good stuff in stock. Quality and price are amazing
The boots we ordered fell apart after wearing them once. VampireFreaks responded quickly and resolved the issue.
Fast and easy, found what I wanted and ordered it.
Always quick and easy. That's why I love to shop here.
I've always had an amazing shopping experience here.
Love the merch and I will continue to shop her for a long time :)
Very good and had exact what I wonted that came supper fast and very nice and soft materials
I had a good experience purchasing from this website. I had no problems and my item shipped really fast :)
Overall great experience. Quick shipping. Low shipping fee.
Omg Sorry for not responding been busy OH WOW VAMPIRE FREAKS U GOT A CUSTOMER FOR LIFE IN ME THE UMBRELLA I JUST GOT OMG ITS $#*!IN FREAKY And YET SO LADY LIKE I LOVE IT AND THANK U FOR THE EXTRA GIFT BAGS U GUYS GOT SOME COOL PANTS WITH CHAINS I SEE I WILL B PURCHASING THOSE SOON YEAH I COULD GO ON AND ON EVERYTHING LOOKS JUST LIKE THE PICTURES U GUYS R THE REAL DEAL
I love it can't wait for it to arrive
Great. Easy. Fun stuff and easy to navigate. I don't want to write more...
It's always a pleasure to shop VampireFreaks! Always!
I have always enjoyed shopping with this store! Awesome products and so easy to check out
First time ordering. Extremely Happy with what I received. I Absolutely Love my "Alice and the Caterpillar" hoodie! Plus the extras are a very nice touch
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members