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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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The website was easy to navigate and purchase my clothing on.

Date of experience: March 22, 2022
Maryland
2 reviews
0 helpful votes
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Easy to use the site on website on a mobile device, easy to order, and the delivery was quick. Products are also amazing! I've already ordered twice from them.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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The products that I ordered arrived quickly and in great condition, thank you!

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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Nah
March 22, 2022

Nah. Take your 5 stars and go.
Edit. Woooow. Forcing 50 characters out of me? Tom from Myspace would never do me like this.

Date of experience: March 22, 2022
New Jersey
1 review
0 helpful votes
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Loving the little coffin shelf..
March 22, 2022

Loving the little coffin shelf. This is the second one i ordered, really perfect for storing herbs and salts and small jars of magical items, thank you

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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So far so good
March 22, 2022

So far so good. We'll see when I get my order! I'm excited though. Some of my stickers were bent but I think that was on part of mailman literally shoving my package into a tiny square box.

Date of experience: March 22, 2022
Georgia
1 review
0 helpful votes
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Fast and quick delivery
March 22, 2022

Fast and quick delivery. Has some of the best stuff you can't find anywhere else.

Date of experience: March 22, 2022
Kansas
1 review
0 helpful votes
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Great product!
March 22, 2022

Great product! Will buy from again! Jacket is super comfy and soft.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Cute items. I'll be buying again
March 22, 2022

Cute items. I'll be buying again. And the shipping is very fast.

Date of experience: March 21, 2022
Wisconsin
1 review
0 helpful votes
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At first I was hesitant when we received the shirts because they felt stiff but after sorting them out, we love the feel and look.

Date of experience: March 21, 2022
Ohio
1 review
0 helpful votes
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It was great
March 21, 2022

It was great. No complaints. Every has been nice quality and priced accurately

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Ordering was simple; the website was fairly easy to navigate (even on mobile, which is what I used to order). The selection of products was AMAZING! My order arrived faster than originally expected, and I received tracking notifications the entire time it was being shipped.

Date of experience: March 20, 2022
Pennsylvania
1 review
0 helpful votes
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My experience with this company was nothing short of spectacular. They answered any questions I had and did their best to make sure I was more than content with their services! The products are of great quality and well worth the prices! Could not recommend this company more!

Date of experience: March 20, 2022
Alaska
1 review
0 helpful votes
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I purchased this for my son
March 20, 2022
Updated review

I purchased this for my son. I can't wait for it to arrive!

Date of experience: March 20, 2022

Shopping here is easy and fun!
March 17, 2022
Previous review

Shopping here is easy and fun!

Date of experience: March 17, 2022
New Mexico
1 review
0 helpful votes
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Amazing from ordering to delivery
March 20, 2022

Amazing from ordering to delivery. The whole process was smooth.

Date of experience: March 20, 2022
Minnesota
1 review
0 helpful votes
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One thing didn't fit and I was dreading returning it because some sites are really hard.
This one was super easy with clear instructions. I even got the email today saying the new size was on its way and I'm really excited!
Thank you!

Date of experience: March 20, 2022
GB
1 review
0 helpful votes
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Exactly what I wanted
March 20, 2022

Exactly what I wanted - authentic product at a better price than the brand's own site, came in great quality with some nice free goodies. Shipping to the UK was fast and easy to track, and arrived sooner than expected.

Date of experience: March 20, 2022
Canada
2 reviews
0 helpful votes
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Prompt delivery, excellent products, and fun retailer.

Date of experience: March 19, 2022
South Carolina
1 review
0 helpful votes
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It was amazing
March 20, 2022

It was amazing. I loved how fast it got to me and I loved my jacket.

Date of experience: March 19, 2022
Washington
1 review
0 helpful votes
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This was my first time purchasing from here and from checkout to delivery, everything was perfect!

Date of experience: March 19, 2022