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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Purchase came really fast, and I love everything that I ordered. Will purchase again.

Date of experience: March 29, 2022
Tennessee
1 review
0 helpful votes
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I an always pleased with the products I purchase and the customer service! Great family-run business!

Date of experience: March 29, 2022
Canada
1 review
0 helpful votes
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Love the merch!
March 28, 2022

Love the merch! Great quality! Will most definitely be purchasing from you again!

Date of experience: March 28, 2022
New Jersey
1 review
0 helpful votes
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Quick and easy access to products and lots of variety.

Date of experience: March 27, 2022
North Carolina
1 review
0 helpful votes
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I am more than satisfied with what I purchased. Plan on coming back for more. Also telling everyone about this awesome shop.

Date of experience: March 27, 2022
Maryland
1 review
0 helpful votes
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I miss the social media site but the store is amazing

Date of experience: March 27, 2022
California
1 review
1 helpful vote
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Updating your site on what's in stock would be helpful. The 34 dollar sweater I bought should be more like 10 dollars with its poor terrible quality. And since when did tripp start using plastic chains... I know that's not your fault. The ten percemt off is just to bring there overpriced items back down to normal price so you feel like you're getting a deal but you won't be getting one unless it's more then 10 percent. I do like that they through in a hand bag, stickers, and pins though everything they gave me just felt like cheesey items for a 13 year old emo kid but it was still a nice gesture which is why I give 2 and not one star. On the Asante pant they have a patch on the back in the shape of a triangle it pealed off right away which shows low quality once again then again the patch was ugly anyways.

Date of experience: March 26, 2022
Tennessee
1 review
0 helpful votes
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I think Vampire Freaks is one of the best
March 26, 2022
Updated review

I think Vampire Freaks is one of the best. I always get what i ordered, get a quick response back if i need/question anything, and its unbelievable how smooth any process goes with them. They aim to satisfy. Thanks guys!(as in all y'all)

Date of experience: March 26, 2022

Got it done
December 21, 2020
Previous review

Got it done

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Everything was perfect!
March 26, 2022

Everything was perfect! I got exactly what I ordered, and bonus stickers. It was great.

Date of experience: March 26, 2022
Pennsylvania
1 review
0 helpful votes
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Fast shipping, good experience overall would probably buy from again if they had something I wanted.

Date of experience: March 26, 2022
Oklahoma
1 review
0 helpful votes
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I love this store
March 26, 2022
Updated review

I love this store. Great selection and great prices

Date of experience: March 26, 2022

Fantastic experience
September 10, 2021
Previous review

Fantastic experience

Date of experience: September 9, 2021
Arizona
1 review
0 helpful votes
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I wish it came in a box for display. I am happy and love it.

Date of experience: March 25, 2022
Mississippi
1 review
0 helpful votes
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Very prompt with getting orders shipped out and have kept me updated.

Date of experience: March 25, 2022
Colorado
1 review
0 helpful votes
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Best hair dye on the market!
March 25, 2022
Updated review

Best hair dye on the market! Easy to shop and check out.

Date of experience: March 25, 2022

So glad you have Lunatik hair dye!
January 24, 2022
Previous review

So glad you have Lunatik hair dye! It's the best!

Date of experience: January 24, 2022
New Jersey
1 review
0 helpful votes
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Went as expected, nothing real negative, only that I ordered a 2X, I am a larger 2X. After 1st wash, shunk significantly, next time will order a 3X and after wash will hopefully feel more like a larger 2X. Thank you.

Date of experience: March 25, 2022
Kansas
1 review
0 helpful votes
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Everything arrived well packaged and was exactly as described in the site. Very pleased

Date of experience: March 24, 2022
New Jersey
1 review
0 helpful votes
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My experience was fast and quick in the product was very good but unfortunately it didn't fit me and I had to return the item

Date of experience: March 24, 2022
Ohio
2 reviews
0 helpful votes
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Very good clothes love wearing them sweaters and husband loves the shirt too

Date of experience: March 24, 2022
California
2 reviews
0 helpful votes
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My experience was simple and enjoyable. I will be shopping here again.

Date of experience: March 24, 2022
Nebraska
1 review
0 helpful votes
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It was awesome service and thank you so much. I definitely would recommend to another friend

Date of experience: March 24, 2022