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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Good quality clothing, 10/10.
I started shopping for my clothing at VampireFreaks about 4 years ago, it's been a worthwhile investment and they provide me with durable clothing and a nice aesthetic. I would highly recommend the Dragon and SuGonDese Hoodies and trackpants.
The product arrived within a few days of purchase and ended up having a great return policy if it was not to my satisfaction
This is my second time ordering from VampireFreaks and they did not disappoint! My item arrived early again and they added extra little goodies which made me so excited to see what stickers i got this time!
Very user-friendly interface throughout my shopping experience on this site.
It was quick and quite swag. The products I ordered came in excellent condition and were exactly as specified on the site.
Fast shipping and loved my purchase. I ordered from them 3 times and was very pleased with all my purchases. Great company
The t-shirt fabric is a little thin. It would be better if it was 100% cotton.
Love my experience. Got myself a shirt. The delivery time was really fast.
Found an amazing micheal myers Halloween 2 shirt. I am celebrating my 666 days sober from alcohol, and wanted a celebratory item that matched such an epic occasion.
Really liked my skele-kitty and bat. My bat key holder. But disappointed in my unicorn purse. Really floppy and sad. You can put absolutely nothing I carry in him. Wish I had another kitty instead of him.
My granddaughter loves crossbones. I got them for her. Very happy with the purchase and came quick
Yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah
Sehr schneller, hochwertiger Service, alle Fragen wurden klar beantwortet. Die Preise gehören mit Abstand zu den niedrigsten auf dem Markt und ich mag das Produkt, sehr gute Qualität. Ich habe es allen meinen Freunden empfohlen.
Everything went well. The thing I ordered arrived a day early and I love the free tot bag that came with the order.
The product I ordered came in great condition at reasonable time
I'm very glad to take a chance and purchase from this website hoping that the price would reflect the quality and I am impressed! I received it on time and the packaging and the little extras were a surprising treat.
I love how they save your coupon code for days :) all of the emails they send are very helpful and not spammy, they're personable and witty like emails you'd receive from a friend. They check up on your order and keep you involved throughout the entire process!
Everything arrived in good condition and is exactly what I wanted, very satisfactory overall
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

