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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,098
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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It was a great experience
September 29, 2022

It was a great experience. My product arrived in a timely manner, was neat and clean, and true to size. I also appreciated the free stickers.

Date of experience: September 29, 2022
Pennsylvania
1 review
0 helpful votes
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Loved the products and the ease of ordering. My bag is wonderful.

Date of experience: September 29, 2022
North Carolina
1 review
0 helpful votes
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The purple and black striped coffin shelf is perfect. It's great for my Halloween figurines. It's made of quality wood.

Date of experience: September 28, 2022
Ohio
1 review
0 helpful votes
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Overall great experience
September 28, 2022

Overall great experience. Really nice product. Will buy again in the future.

Date of experience: September 28, 2022
Nevada
1 review
0 helpful votes
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Shipping is a little slow, but purchase was easy, and the updates are great.

Date of experience: September 28, 2022
Minnesota
1 review
0 helpful votes
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Excellent service and friendly will be back again thank you

Date of experience: September 28, 2022
California
1 review
0 helpful votes
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Came quicker than expected
September 28, 2022

Came quicker than expected. I like the packages look as well as the assures safety they were protected in transit

Date of experience: September 28, 2022
Florida
1 review
0 helpful votes
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Quick shipping high quality items I really enjoyed this order

Date of experience: September 28, 2022
Florida
1 review
0 helpful votes
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I love the products & the quality doesn't disappoint

Date of experience: September 28, 2022
South Dakota
1 review
0 helpful votes
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Easy check out and easy delivery
September 28, 2022

Easy check out and easy delivery. Had exactly what i needed!

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
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Fast shipping and item showed up in great condition!

Date of experience: September 27, 2022
Tennessee
2 reviews
0 helpful votes
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Was easy and product came fast
September 28, 2022

Was easy and product came fast. Just happened on the site and granddaughter loved the unicorn

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
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Great everything was as pictured and fit perfectly

Date of experience: September 27, 2022
Texas
1 review
0 helpful votes
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Loved it!
September 27, 2022

Loved it! Super easy and great products 10/10 Would definitely shop here again

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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When it came to vampire freaks they have a lot of cool things and the fact that it takes 3 days to ship is amazing and I love the packages there so cool and love the stickers that come with it

Date of experience: September 27, 2022
Pennsylvania
1 review
0 helpful votes
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Love my bat necklace and lipstick
September 27, 2022

Love my bat necklace and lipstick. Shipping was super fast love the packaging great store. I just signed up to make an account so I can keep up to date on cool stuff you have. Love the name of your store too!
Thank you
A very happy customer
Debbie

Date of experience: September 27, 2022
Massachusetts
1 review
0 helpful votes
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The women's large shirts are closer to a medium.
The shirts are of thin material but I do love the designs

Date of experience: September 27, 2022
NL
3 reviews
1 helpful vote
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Excellent quality of products and they are exactly as described on website. The order was shipped safely in a timely manner

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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I liked the stickers but I was a bit disappointed that the clothes I ordered had to be refunded after I placed my order.

Date of experience: September 26, 2022
Washington
1 review
0 helpful votes
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I ordered a dress and lace gloves from VampireFreaks. Everything came as advertised on the site, shipping was quick, and the quality of the materials was great! I will definitely purchase from them again.

Date of experience: September 26, 2022