Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Rex Z.
Unfollow Rex Z.
Share Review
Report Review

Website easy to navigate and lots of payment options.

Date of experience: November 27, 2022
Ohio
1 review
0 helpful votes
Follow Anna C.
Unfollow Anna C.
Share Review
Report Review

This is my 1st order with you guys and it was pretty easy to find what I was looking for and the checkout was easy as well!

Date of experience: November 27, 2022
California
1 review
0 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

Super friendly and communicative :) always updating about shipping status

Date of experience: November 27, 2022
California
1 review
0 helpful votes
Follow Reginald F.
Unfollow Reginald F.
Share Review
Report Review

Ordered from this site a few times and so far had no...
November 27, 2022
Updated review

Ordered from this site a few times and so far had no problems.

Date of experience: November 26, 2022

Was quick and easy
August 10, 2022
Previous review

Was quick and easy

Date of experience: August 9, 2022

Was easy
June 28, 2022
Previous review

Was easy. Fast.

Date of experience: June 28, 2022

My experience Was Great!
June 12, 2022
Previous review

My experience Was Great! Many selections to choose from. Pricing is reasonable. Quick pay out. No hassels. And my black and white distressed sweater is sooo comfy. I love it!

Date of experience: June 11, 2022
California
1 review
0 helpful votes
Follow Dani B.
Unfollow Dani B.
Share Review
Report Review

Absolutely fantastic, everything arrived safe and sound

Date of experience: November 26, 2022
California
1 review
0 helpful votes
Follow RJ B.
Unfollow RJ B.
Share Review
Report Review

Love the shopping experience of VampireFreaks
November 27, 2022
Updated review

Love the shopping experience of VampireFreaks. Glad to support them on this Black Friday, as black as my soul.

Date of experience: November 26, 2022

VF always has the best selection of clothing to speak...
November 6, 2022
Previous review

VF always has the best selection of clothing to speak to my black, goth heart

Date of experience: November 5, 2022

It's fangtastic!
January 10, 2022
Previous review

It's fangtastic!

Date of experience: January 10, 2022
Maine
1 review
0 helpful votes
Follow Eric L.
Unfollow Eric L.
Share Review
Report Review

Besides the shipping itself on one of my orders everythjng was was great. Just took forever and couldn't track it by any means but it got here ‍

Date of experience: November 26, 2022
Missouri
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Much like.oat gothic apparel sites there are tons of options for woman in the clean dressy fashion but not much for men, in terms of button up fancy shirts.

Date of experience: November 26, 2022
Minnesota
1 review
0 helpful votes
Follow Yvette F.
Unfollow Yvette F.
Share Review
Report Review

Items are good quality and reasonably price.d Love...
December 26, 2022
Updated review

Items are good quality and reasonably price.d Love them.

Date of experience: November 26, 2022

A little hard but ok
November 14, 2022
Previous review

A little hard but ok

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
Follow Monique W.
Unfollow Monique W.
Share Review
Report Review

Excellent service
November 26, 2022

Excellent service. Good product. Perfect fit. Loved it

Date of experience: November 25, 2022
Minnesota
1 review
0 helpful votes
Follow Tyrone M.
Unfollow Tyrone M.
Share Review
Report Review

Fun and easy!
November 25, 2022

Fun and easy! Received my order very quickly. The order was just as I thought it would be.

Date of experience: November 25, 2022
Illinois
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Quick and easy, smooth to navigate!
November 25, 2022

Quick and easy, smooth to navigate! Took advantage of a great deal

Date of experience: November 25, 2022
Alabama
1 review
0 helpful votes
Follow Bethany S.
Unfollow Bethany S.
Share Review
Report Review

Amazing!
November 25, 2022
Updated review

Amazing! I love Vampirefreaks! I've always had consistently great experiences with VF! Thanks again. Keep up the great work Jett and the rest of the VF Team!

Date of experience: November 25, 2022

Love vampirefreaks!
August 20, 2022
Previous review

Love vampirefreaks!

Date of experience: August 20, 2022

I love VampireFreaks!
August 9, 2022
Previous review

I love VampireFreaks! They have amazing customer service.

Date of experience: August 9, 2022

Quick and efficient!
January 18, 2022
Previous review

Quick and efficient!

Date of experience: January 17, 2022

Quick and efficient!
October 11, 2021
Previous review

Quick and efficient! I'll definitely be back for future shopping.

Date of experience: October 11, 2021
Vermont
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Bag was a really nice quality, everything was carefully packaged

Date of experience: November 25, 2022
Pennsylvania
1 review
0 helpful votes
Follow Florence E.
Unfollow Florence E.
Share Review
Report Review

This dress was exactly what my daughter was looking forward to wearing to a dance. The quality is well worth the price. The shipping was fast and accurate. Definitely will be a future customer. Thanks!

Date of experience: November 25, 2022
Illinois
1 review
0 helpful votes
Follow Darby G.
Unfollow Darby G.
Share Review
Report Review

Awesome, has really good service
November 25, 2022

Awesome, has really good service. Fast shipping, came with cute freebies, and was overall good.

Date of experience: November 25, 2022
New York
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

A quick message about your shopping experience so far.

Date of experience: November 24, 2022
Nevada
1 review
0 helpful votes
Follow Teresa T.
Unfollow Teresa T.
Share Review
Report Review

It was quite easy, to go to like the section that has clothes for bigger ppl.

Date of experience: November 24, 2022
Illinois
1 review
0 helpful votes
Follow Alix R.
Unfollow Alix R.
Share Review
Report Review

Good quality for a reasonable price
November 24, 2022

Good quality for a reasonable price. Arrived just in time for the holidays.

Date of experience: November 24, 2022
Colorado
1 review
0 helpful votes
Follow Allen X.
Unfollow Allen X.
Share Review
Report Review

A little confused about being sent to PayPal twice...
November 24, 2022
Updated review

A little confused about being sent to PayPal twice during the same order, but it worked out.

Date of experience: November 24, 2022

I'd give 5 stars but I've only just placed my order
October 12, 2022
Previous review

I'd give 5 stars but I've only just placed my order. So far, I like what I see. Now I've received my goodies. 5 stars.

Date of experience: October 12, 2022

I'd give 5 stars but I've only just placed my order
September 30, 2022
Previous review

I'd give 5 stars but I've only just placed my order. So far, I like what I see.

Date of experience: September 29, 2022