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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
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It's a very comfortable and cool necklace that I received. It arrived sooner than I was told.

Date of experience: January 11, 2023
Indiana
1 review
0 helpful votes
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I think the shipping was a bit high for as long as it took but was overall satisfied with my purchase. Thank you!

Date of experience: January 11, 2023
Washington
1 review
0 helpful votes
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Items not quite as pictured, gloves I bought slide off constantly

Date of experience: January 11, 2023
New Jersey
1 review
0 helpful votes
Follow Emily J.
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I'm goth af not that I've grown into an adult vampire bat.

Date of experience: January 11, 2023
California
1 review
0 helpful votes
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Came a day earlier which I loved
January 11, 2023

Came a day earlier which I loved
Product in great condition

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
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I had no issues finding what I wanted and ordering

Date of experience: January 11, 2023
California
2 reviews
0 helpful votes
Follow zack X.
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Awesome product
January 11, 2023

Awesome product
I love It!
This thing is really cool
Exceeded my expectations

Date of experience: January 11, 2023
New York
1 review
0 helpful votes
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Love the clothing love the site has so many things I want

Date of experience: January 10, 2023
Montana
1 review
0 helpful votes
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Very professional and punctual and great customer support

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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The order came in excellent condition and the tracker was accurate.

Date of experience: January 10, 2023
California
2 reviews
0 helpful votes
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Ordering was simple, it arrived fairly quickly. Pants first perfect no need to return. Always a plus...

Date of experience: January 10, 2023
Arizona
1 review
0 helpful votes
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I really like this company
January 10, 2023

I really like this company. They offer brands of clothing that I love in sizes that fit me, and they have the best accessories.

Date of experience: January 10, 2023
Maryland
1 review
0 helpful votes
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It was very good and fast I got the products fast.I totally will order it again

Date of experience: January 10, 2023
South Carolina
1 review
0 helpful votes
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The site was great
January 10, 2023

The site was great. They have a lot of nice products

Date of experience: January 10, 2023
Minnesota
1 review
0 helpful votes
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Unique products,good quality.A couple of free little...
January 10, 2023
Updated review

Unique products,good quality.A couple of free little items in the box was a nice touch you don't see anymore.

Date of experience: January 9, 2023

Unique products
December 28, 2022
Previous review

Unique products

Date of experience: December 28, 2022
Virginia
1 review
0 helpful votes
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I've loved vf since it was social media and I love most of the things I got

Date of experience: January 9, 2023
Connecticut
1 review
0 helpful votes
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Got my boots in time and they feel fantastic! Definitely planning to buy another.

Date of experience: January 9, 2023
Michigan
1 review
0 helpful votes
Follow M G.
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Great shopping experience, quick shipping and products were of good quality

Date of experience: January 9, 2023
Virginia
1 review
0 helpful votes
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Great and I got really fast delivery and please with the order.

Date of experience: January 9, 2023
California
2 reviews
0 helpful votes
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While looking for a new bag I came across one that I fell in love with. It was the Fire amour bag with the matching wallet. It was super easy to check out and track my package. Thank you again!

Date of experience: January 9, 2023