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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very kind customer service, their products are good quality as well
Fast delivery and i luv how they hav big sizes. Luv u guys
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Everything was as advertised and fast shipping. Will order again
Absolutely love everything I bought. I ended up getting my package faster than it said.
Great website great product love it cool things great prices
I bought the killer bunny hat for a friend and at checkout I was offered a freak beanie for a discount. The website was easy to use and my items came quickly. The hat is a little smaller than I expected and I haven't given it my friend yet. The freak beanie is a nice thick beanie and fits adults.
Instead of a 2xl, the shirt fits more like a large. The arms, shoulders and bust of this top are way too tight to wear.
I wasn't expecting to get what I bought for awhile but it came in a couple of days! Crazy fast and so cute.
Pretty easy! This is the 2nd umbrella I have bought for a friend! I love it!
I ordered size XL but received 2XL… and it huge for me. The print and quality is good.
I found what I wanted, I ordered it, and it arrived
I love your site! Absolutely in love with my order!
I ordered two dresses, one didn't fit, I had to pay for a return shipping but I was refunded in full. The process was simple
VampireFreaks always has excellent service and I always get my stuff in a timely manner with little to no hassle. I love buying from here!
Great products! All of my shirts were so soft, and were a perfect oversized fit for 4'11" me. My husband also liked what I ordered, he stole 2 out of my 3 shirts within seconds!
Thank you so very much, love the site love the products and also LOVE that you have plus size! Thank you
I ordered the muder maid sweatshirt along with a few other items and to say I was happy is an understatement! I LOVE my sweatshirt! Not only that but I got tons of compliments on it when I was up in Staten Island at a show! Will definitely order again.
Easy and website is user friendly. Will be back to buy from again.
My order showed up fast and in perfect condition. I'm very satisfied and highly recommend VampireFreaks to anyone who loves alt fashion
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members