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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
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My nephew was VERY happy with his jacket. Thank you so much for making me the 'cool aunt'.

Date of experience: January 21, 2023
New Jersey
1 review
0 helpful votes
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Efficient, excellent service and fantastic quality products!

Date of experience: January 21, 2023
Ohio
1 review
0 helpful votes
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Perfect
January 21, 2023

Perfect. They are incredibly professional and easy to work with. They are really attractive too

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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It's a gift for a friend but overall great service and speedy delivery

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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Very nice products, they do run a bit small though so I'm glad I sized up.

Date of experience: January 19, 2023
Washington
1 review
0 helpful votes
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Quick and easy, I paid for the faster shipping and it delivered on time. Boots arrived in good condition.
Very happy, would use this service again.
Boots fit perfectly. I usually wear an US 8 1/2 men's.
I ordered a 9. Fit perfectly.

Date of experience: January 19, 2023
Japan
1 review
0 helpful votes
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Package got delivered faster than I was expecting. Love my new rug. It's so cute!

Date of experience: January 19, 2023
New York
1 review
0 helpful votes
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Excellent!
January 19, 2023
Updated review

Excellent! Everything was shipped fast and fit perfectly. Even some extra little goodies were thrown in the package for me.

Date of experience: January 18, 2023

Excellent!
January 7, 2023
Previous review

Excellent!

Date of experience: January 6, 2023
Oregon
1 review
0 helpful votes
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Good good good good good good good good good good good good good good making me fill out at least 50 characters is stupid

Date of experience: January 18, 2023
Arizona
1 review
0 helpful votes
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Fast shipping, i like the brands they carry, they have good deals

Date of experience: January 18, 2023
Michigan
1 review
0 helpful votes
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Easy check out and great items always seem to be in stock!

Date of experience: January 18, 2023
Wyoming
1 review
0 helpful votes
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Excellent!
January 18, 2023

Excellent! Easy to order and received my shipment quickly

Date of experience: January 18, 2023
Chile
1 review
0 helpful votes
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To be the first time vampirefreaks has good items and good quality clothing good designs

Date of experience: January 18, 2023
Texas
1 review
0 helpful votes
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Awesome clothes!
January 18, 2023

Awesome clothes! I can't wait for some of the options to be available in my size. Will definitely be a long term shopper!

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
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Great service and product
January 18, 2023

Great service and product. Talked to them and they got me a custom order out fast and was exactly what I wanted. Thanks!

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
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I loves the coloring book it's not a lot of pages but good for the price

Date of experience: January 18, 2023
Oregon
1 review
0 helpful votes
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I buy all my tripp here and it's much cheaper than the real site

Date of experience: January 17, 2023
Arkansas
1 review
0 helpful votes
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Annoyed a product I bought was sold out. The rest I received were great

Date of experience: January 17, 2023
Rhode Island
1 review
0 helpful votes
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Loved the items and enjoyable experience. The items came earlier than I thought.

Date of experience: January 17, 2023
California
1 review
0 helpful votes
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Decently fast shipping
January 17, 2023

Decently fast shipping. My package came with a lot of really cool extras! I got a wrist band some stickers and extras.

Date of experience: January 16, 2023