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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great company fast delivery great quality clothes….
These people really has great customer care and there products are as pictured when you get them
Very good experience. Very easy to access website and the constant email checking in to make sure I get what I ordered.
Received everything no damages just like advertised
Great product us very good quality you made a very happy lady
I love it!
The hoodie is comfortable and I'm very happy with it. I'll definitely buy from here again.
Everything came really fast and the quality of the pants and the freebies was great!
I was expecting the holes in the fishnet shirt to be a bit bigger but that was an oversight on my part, so other than that it's great and fits me pretty well
Perfect arrived fast love it had exactly what I wanted.
Shopping was fun, and I love the presentation on the website. The product itself is very comfortable, stylish, and a perfect fit. Very satisfied.
Sizes run too small. I order xl and it fits like a medium and shirt roll up while walking..
Absolutely amazing service — lots of shipping options, awesome freebies and really nice customer service, 10/10 :)
The sizing chart information on the jacket was way off. It did not fit and a button was lost in the struggle.
In a previous shipment, the zipper broke off of my dress.
My nephew was VERY happy with his jacket. Thank you so much for making me the 'cool aunt'.
Efficient, excellent service and fantastic quality products!
Perfect. They are incredibly professional and easy to work with. They are really attractive too
It's a gift for a friend but overall great service and speedy delivery
Very nice products, they do run a bit small though so I'm glad I sized up.
Quick and easy, I paid for the faster shipping and it delivered on time. Boots arrived in good condition.
Very happy, would use this service again.
Boots fit perfectly. I usually wear an US 8 1/2 men's.
I ordered a 9. Fit perfectly.
Package got delivered faster than I was expecting. Love my new rug. It's so cute!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

