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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow alyssa V.
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The bag I ordered arrived super fast. And great quality.

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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It was quick and great
March 7, 2023

It was quick and great. Lots of choices and verity.

Date of experience: March 7, 2023
Colorado
1 review
0 helpful votes
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These were for the ladies of the house, I haven't heard anything bad, which trust me, I would if there was. So all good on the home front, love the fast shipping and the products, I gotta funny feeling we will probably order something again.

Date of experience: March 6, 2023
Florida
2 reviews
0 helpful votes
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Keeping me up to date every step of the way, where my package is and when it arrives. Thank you!

Date of experience: March 6, 2023
Minnesota
1 review
0 helpful votes
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I absolutely love this mystery hoodie bag! And all the extras omg I will definitely be ordering again

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
Follow Kaessi U.
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My shipment came in a timely manner and what I ordered was exactly like the picture. And it's super comfy.

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
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The website is nicely organized, and the items are good quality. My best friend and I both really love your bunny hats! The wait was long but I understand why, and plus I think I was just over the too excited for them!

Date of experience: March 6, 2023
Oklahoma
1 review
0 helpful votes
Follow Lee N.
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Easy to find the craziest and coolest stuff. Devilishly good prices. Can't wait to order more stuff. VF RULES

Date of experience: March 6, 2023
Arizona
1 review
0 helpful votes
Follow Erika M.
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The delivery was timely and the book arrived in good conditions.

Date of experience: March 5, 2023
Missouri
1 review
0 helpful votes
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Site was easy to use
March 5, 2023

Site was easy to use. Timely communication on order status. Good quality and timely delivery.

Date of experience: March 5, 2023
Massachusetts
1 review
0 helpful votes
Follow Nyx W.
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I got the mystery hoodie bundle (1 hoodie, 2 shirts, mystery item). The hoodie is my new favorite, it's a zip up and I wear it nearly every day. I love the t-shirts, they're big (like I wanted) and very breathable. The tote bag are great and even have a zipper on them! Overall a wonderful experience and I will be ordering from them again.

Date of experience: March 5, 2023
Kentucky
1 review
0 helpful votes
Follow Lorena B.
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I ordered my sweatshirt and it came quickly to my house. It fits perfectly and to my surprise it's nice and warm.

Date of experience: March 5, 2023
Pennsylvania
1 review
0 helpful votes
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I loved everything about shopping with you guys! Great quality, amazing designs, and super fast shipping!

Date of experience: March 4, 2023
California
1 review
0 helpful votes
Follow Jasmin Z.
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The tote bag I received was such a cute piece to add to my fashion. Definitely 10/10

Date of experience: March 4, 2023
Pennsylvania
1 review
0 helpful votes
Follow Noelle P.
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Everything was easy to order and the product I received was much better quality than I expected. Will definitely order again

Date of experience: March 4, 2023
California
1 review
0 helpful votes
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I love the sweatshirt so much & I'm so pleased with the quality of it as well! I also very much loved the added stickers & bracelet

Date of experience: March 3, 2023
Maryland
1 review
0 helpful votes
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I love the quality of the art and the materials used, you have great items, I posted about it on Twitter and a couple discord channels even

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
Follow Rashaad G.
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Nothing but love i love the choker and it feels so good on me

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow Talia V.
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Great!
March 3, 2023

Great! Shipping cost and time were reasonable to me. Really liked having an additional option for shipping insurance at what I considered to be a good price. Items were on par and some exceeded my expectations. Will keep shopping here.

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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Fast shipping, and got it on time
March 3, 2023

Fast shipping, and got it on time. Love the blanket super soft

Date of experience: March 2, 2023