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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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It was great!
March 9, 2023

It was great! Everything worked out the way it was suppose to!

Date of experience: March 9, 2023
Missouri
1 review
0 helpful votes
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I was rude and aggressive over not being able to see my order tracking, turns out it was my fault and a phone update fixed it, i owe a huge apology, i am quite the idiot. My hoodie is fire, it looks and fits amazing. Please forgive me.

Date of experience: March 9, 2023

Shipping protection cost 16 dollars but i still have...
April 1, 2023
Previous review

Shipping protection cost 16 dollars but i still have no idea where my order is...

Date of experience: March 2, 2023
Illinois
1 review
0 helpful votes
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Loved everything I ordered and the shipping was very fast!

Date of experience: March 9, 2023
Pennsylvania
1 review
0 helpful votes
Follow Melanie G.
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I love mystery packages and VampireFreaks has awesome stuff. They did not disappoint! I've already worn one of my tee-shirts and my new zippered hoodie (which is surprisingly warm)! My surprise item is awesome too! Shipping was fast as well. Overall, this was a great purchase that I would suggest anyone else make!

Date of experience: March 9, 2023
Illinois
1 review
0 helpful votes
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The shipping at Vampire freaks was rather quick, loved the pants, and will definitely be ordering from this spooky site again

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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My package made it on time and I was very happy with the top I received.

Date of experience: March 8, 2023
Hawaii
1 review
0 helpful votes
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This is my new favorite website, it's easy to navigate, great selection, clear information was given in every step of the delivery process, and my items arrived a couple weeks early! The clothes are very comfortable and so far everything I ordered seems to be made sturdy enough to last a long while. Also, I loved that they used no extra packaging for their vampire freaks brand clothing, and the clothes were arranged to work as cushioning for the more delicate items in the box, resulting less waste compared to places that use packing peanuts or hoards of tissue paper! The box everything came in was super secure too, taped very well on all the edges. As a bonus, they even included a couple stickers, a bracelet, and a cute pen with my order for free.

Date of experience: March 8, 2023
Massachusetts
1 review
0 helpful votes
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Quick, efficient and helpful!
March 8, 2023

Quick, efficient and helpful! Loved the purse i received.

Date of experience: March 8, 2023
New York
1 review
0 helpful votes
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Love the style of everything right up my alley plus I remember when vampire freaks was a social media platform which vampire freaks was my MySpace.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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The website is great and the products I ordered were wonderful, and they even included a couple of extra things as gifts. However the order was placed on Feb 24 and took 12 days to arrive so that was a little long.

Date of experience: March 8, 2023
New York
1 review
0 helpful votes
Follow Donald Q.
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Ordered a blanket and plush for my GF, hoodie for myself. Everything was great, delivery was also rather fast. Definitely ordering again!

Date of experience: March 8, 2023
Ohio
1 review
0 helpful votes
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Fast delivery got everything before moving into my apartment

Date of experience: March 8, 2023
New York
1 review
0 helpful votes
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It's good quality and love the design super easy to purchase

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Very nice site layout and things were very easy find! Lots of different options and my package arrived quickly <3.

Date of experience: March 7, 2023
Maryland
1 review
0 helpful votes
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Excellent service and very nice quality of products. Will definitely shop again in the future.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
Follow Marina F.
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The lunch bag was perfect good shipping, good customer service and a few cute freebies

Date of experience: March 7, 2023
Michigan
1 review
0 helpful votes
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The wallet shipped out fast and arrived in great shape and I love all the little extras in the bag.

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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It's been amazing!
March 7, 2023

It's been amazing! Pretty quick to get my goodies.

Date of experience: March 7, 2023
Michigan
1 review
0 helpful votes
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Very good, well worth every penny spent. Love the products!

Date of experience: March 7, 2023
Indiana
1 review
0 helpful votes
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It was straight forward and easy
March 7, 2023

It was straight forward and easy. I like the option for pay in 4 and shipping is relatively fast.

Date of experience: March 7, 2023