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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was great! Everything worked out the way it was suppose to!
I was rude and aggressive over not being able to see my order tracking, turns out it was my fault and a phone update fixed it, i owe a huge apology, i am quite the idiot. My hoodie is fire, it looks and fits amazing. Please forgive me.
Shipping protection cost 16 dollars but i still have no idea where my order is...
I love mystery packages and VampireFreaks has awesome stuff. They did not disappoint! I've already worn one of my tee-shirts and my new zippered hoodie (which is surprisingly warm)! My surprise item is awesome too! Shipping was fast as well. Overall, this was a great purchase that I would suggest anyone else make!
This is my new favorite website, it's easy to navigate, great selection, clear information was given in every step of the delivery process, and my items arrived a couple weeks early! The clothes are very comfortable and so far everything I ordered seems to be made sturdy enough to last a long while. Also, I loved that they used no extra packaging for their vampire freaks brand clothing, and the clothes were arranged to work as cushioning for the more delicate items in the box, resulting less waste compared to places that use packing peanuts or hoards of tissue paper! The box everything came in was super secure too, taped very well on all the edges. As a bonus, they even included a couple stickers, a bracelet, and a cute pen with my order for free.
Quick, efficient and helpful! Loved the purse i received.
The website is great and the products I ordered were wonderful, and they even included a couple of extra things as gifts. However the order was placed on Feb 24 and took 12 days to arrive so that was a little long.
Fast delivery got everything before moving into my apartment
Very nice site layout and things were very easy find! Lots of different options and my package arrived quickly <3.
Excellent service and very nice quality of products. Will definitely shop again in the future.
The wallet shipped out fast and arrived in great shape and I love all the little extras in the bag.
It's been amazing! Pretty quick to get my goodies.
Very good, well worth every penny spent. Love the products!
It was straight forward and easy. I like the option for pay in 4 and shipping is relatively fast.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

