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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Amanda K.
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The dress was way too small (my fault for not checking the size guide) but the hoodie fit well! I will definitely be ordering more stuff in the future, I just have to be more careful with the sizing.

Date of experience: June 4, 2023
California
1 review
0 helpful votes
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I loved everything the order came with and it came in good shape, the only thing is i ended up getting 7 stickers instead of the 10 it said would be in the order, but other than that i enjoyed shopping on vampire freaks :)

Date of experience: June 4, 2023
Massachusetts
1 review
0 helpful votes
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I ordered 3 items, all are PERFECT! More than satisfied, and I have already ordered from VampireFreaks again!

Date of experience: June 4, 2023
Michigan
1 review
0 helpful votes
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Great deal, great quality!
June 4, 2023

Great deal, great quality! I love the mystery bag!

Date of experience: June 3, 2023
Alaska
1 review
0 helpful votes
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Great selection, fast shipping
June 3, 2023

Great selection, fast shipping. Loved the extra goodies!

Date of experience: June 3, 2023
Virginia
1 review
0 helpful votes
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Great fast response to a sizing question. Easy returns.

Date of experience: June 2, 2023
Missouri
1 review
0 helpful votes
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This was a gift for my niece
June 2, 2023

This was a gift for my niece. Super easy to order after she shared the gift wish and she loves it.

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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The purse had a hole in the inside that I had to fix, but overall it was still great.

Date of experience: June 1, 2023
Colorado
1 review
0 helpful votes
Follow moniKa D.
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Super easy website, fast shipping! I love ordering from y'all. It has been years, but I rediscovered your website and I'm stoked with how much it has grown!

Date of experience: June 1, 2023
Wisconsin
1 review
0 helpful votes
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One of the items I received was incorrect- it's marked as it should be on the shipping label, but I received an alternate version of the same item. I love the products from this business but I'd built my expectations up too high.

Date of experience: May 31, 2023
Pennsylvania
1 review
0 helpful votes
Follow Nancy C.
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Love the products and delivery is fast. The prices are reasonable compared to other sites.

Date of experience: May 31, 2023
Sweden
1 review
0 helpful votes
Follow Leo B.
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Everything was provided as promised and more. Very generous little gifts of badges, pen, and stickers were included. They insure and tracked the delivery too, which for me was an international shipment so that's great.

Date of experience: May 30, 2023
GB
1 review
0 helpful votes
Follow Katt K.
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Great website
May 30, 2023

Great website. Easy to navigate. Sizes are easy to understand. It took 2 weeks to arrive (USA to UK) which is normal. Package is cool, my mum knew it was for me haha love the pin and stickers. I LOVE my Medusa t-shirt so much. Would buy again.

Date of experience: May 30, 2023
Arizona
1 review
0 helpful votes
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Shipping was quick and secure
May 30, 2023

Shipping was quick and secure. Just love the products I bought! I'll be back they are one of my favorite shopping sites for the things I love!

Date of experience: May 29, 2023
Virginia
1 review
0 helpful votes
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Very quick and easy check out process. My package came in within 3 days.

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
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Very cute swimsuit, I love it!
May 30, 2023

Very cute swimsuit, I love it! They delivered relatively quickly after I ordered and I couldn't be more satisfied with my experience

Date of experience: May 29, 2023
Maryland
1 review
0 helpful votes
Follow Zachary E.
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I got my cup and was thrilled with the size and quality. When I get some more money I'll hit you up.

Date of experience: May 29, 2023
Arizona
1 review
0 helpful votes
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Im very pleased!, Will definitely be continuing shopping with VampireFreaks!, Thank you very much!

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
Follow Gitana G.
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I loved it and it arrived pretty fast! Thank you so much!

Date of experience: May 29, 2023
Washington
1 review
0 helpful votes
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Kids love it and fast delivery
May 29, 2023

Kids love it and fast delivery. Keep up the good work

Date of experience: May 28, 2023