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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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I love vampirefreaks!
June 10, 2023

I love vampirefreaks! I love the products I've ordered. They all came nicely packaged, real fast, and nothing wrong with them at all.

Date of experience: June 10, 2023
Oregon
1 review
0 helpful votes
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Great product!
June 10, 2023

Great product! Fast service! Item was exactly as described and looks great in person. Very comfortable. My wife loves it too and she wants to order one for herself! Thank you!

Date of experience: June 10, 2023
Rhode Island
1 review
0 helpful votes
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You're shipments are always on time! I adore these glasses lost them once and I was devastated I'm so happy you still had more! Always satisfied. Love ur forever Vams Customer!

Date of experience: June 9, 2023
Connecticut
1 review
0 helpful votes
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Excellent, very easy to use
June 9, 2023

Excellent, very easy to use. Very fast delivery, would recommend to a friend. Product is exactly as described

Date of experience: June 9, 2023
District of Columbia
1 review
0 helpful votes
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I love your products!
June 8, 2023

I love your products! Shipping is always fast and the products good quality. Website is easy to use. Thanks!

Date of experience: June 8, 2023
New York
1 review
0 helpful votes
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Super fast shipping and great products as always. I never regret buying things from Vampire Freaks.

Date of experience: June 8, 2023
KR
1 review
0 helpful votes
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The umbrella is great!
June 8, 2023

The umbrella is great! Shipping was fast and secure! Many thanks.

Date of experience: June 7, 2023
New Hampshire
1 review
0 helpful votes
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Great blanket, although WAY smaller than I realized. Which seems to be everyone's reaction from reading the reviews, but I got it anyway because I really like the design. So I'm satisfied enough.

Date of experience: June 7, 2023
New York
1 review
0 helpful votes
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VampireFreaks roxx!
June 7, 2023

VampireFreaks roxx!\m/V"V ‍^v^ best alternative alt goth gothic threads n accessories for all sp00ky needz! 5

Date of experience: June 7, 2023
Arkansas
1 review
0 helpful votes
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Very easy to navigate.The products sold are of high quality. My order was processed promptly. I will continue to order.

Date of experience: June 7, 2023
Georgia
1 review
0 helpful votes
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Good quality product, with decently fast shipping.

Date of experience: June 7, 2023
Minnesota
1 review
0 helpful votes
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When I saw the pants I had been stalking be included in the Memorial day discounts, I decided to pull the trigger. I was able to get a nice discount on the pants and threw in some cute hair clips as well. The clips arrived broken, but support replaced them without any issue after providing a few pictures of the shipping invoice and the damage. Great experience.

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
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Ordering was so easy, and my items shipped way faster than I thought they would! The quality is amazing, and the little freebies that were thrown in are much appreciated.

Date of experience: June 7, 2023
Canada
1 review
0 helpful votes
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Very quick delivery, high quality items, and nice little freebies with each purchase

Date of experience: June 6, 2023
New York
1 review
0 helpful votes
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Amazing!
June 6, 2023

Amazing! I love the products I bought! The make up is absolutely the best I've ever used. Will be ordering them again

Date of experience: June 6, 2023
Ohio
1 review
0 helpful votes
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Very pleasant, lots of good stuff and easy confirmations

Date of experience: June 6, 2023
Rhode Island
1 review
0 helpful votes
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Love the art work and print from what I ordered from your site.

Date of experience: June 6, 2023
Colorado
1 review
0 helpful votes
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Very good quality, I enjoyed the boots as they were so cute!

Date of experience: June 6, 2023
California
2 reviews
0 helpful votes
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Easy and simple and the best thing is the quality of the products! I love it and will be purchasing soon

Date of experience: June 5, 2023
Colorado
1 review
0 helpful votes
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Experience was wonderful and it's easy to shop on your website, thank you.

Date of experience: June 5, 2023