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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Mercury Q.
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Super cute hat also didn't know it came with stickers, v cool stickers as well!

Date of experience: June 27, 2023
Illinois
1 review
1 helpful vote
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Great products and fantastic customer service.highly recommend!

Date of experience: June 26, 2023
Canada
1 review
1 helpful vote
Follow Christopher P.
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Always a blast looking at all the fantastic stuff. Everyone loves my set

Date of experience: June 26, 2023
New Jersey
1 review
1 helpful vote
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Easy to navigate and check out
June 26, 2023

Easy to navigate and check out. But the quality of the product is disappointing. For the price, I was expecting more.

Date of experience: June 26, 2023
Texas
1 review
1 helpful vote
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It kept up to date with tracking
June 26, 2023

It kept up to date with tracking. The product is super comfortable.

Date of experience: June 26, 2023
Hungary
1 review
1 helpful vote
Follow Nikolett V.
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Thank you so much, the products are great. Love them!

Date of experience: June 26, 2023
Maryland
1 review
1 helpful vote
Follow Jennifer A.
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Sadly, one of the shirts in my 3 surprise bundle wasn't ironed properly so the laminated picture is peeling off pretty bad. It was the bunny with the carrot sticking out of the eye.

Date of experience: June 25, 2023
Delaware
1 review
1 helpful vote
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A pretty good selection of cool things. Thank you.

Date of experience: June 25, 2023
New York
1 review
1 helpful vote
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Pleasant
June 25, 2023

Pleasant. Good shipping time. Satisfied with my order.

Date of experience: June 25, 2023
New York
1 review
0 helpful votes
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Please consider something other than Fedex. They put 3 new reprint labels under some random mans name. My name wasnt on the box anywhere. The man was nice enough to call me and give me my stuff.

Date of experience: June 25, 2023
Texas
1 review
1 helpful vote
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Quick and absolutely amazing experience. Product arrived very fast and was exactly what was described.

Date of experience: June 24, 2023
Pennsylvania
1 review
1 helpful vote
Follow Erin O.
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Shipping was really fast and the products were Greta quality.

Date of experience: June 24, 2023
Nevada
1 review
0 helpful votes
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Always quick and painless
June 23, 2023

Always quick and painless. Plus being able to do payments helps because I hardly can get me anything. This allows me to get gifts for myself.

Date of experience: June 23, 2023
New York
1 review
0 helpful votes
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Super fast shipping & even with having to exchange an item, I still had that back within days! Super thrilled, great clothing, very happy new customer. Saving $$ to order again!

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
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Hit the lotto on punk boots!
June 23, 2023

Hit the lotto on punk boots! Size 13 fit perfectly and they are very comfortable!

Date of experience: June 22, 2023
Michigan
2 reviews
0 helpful votes
Follow KATHRYN B.
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The ring came as scheduled, fast shipping. It is described as Stainless Steel, so I'm hoping that it won't tarnish. Thanks

Date of experience: June 22, 2023
Tennessee
1 review
0 helpful votes
Follow Darlene G.
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The shopping processes was really simple and clean, the website was easy to navigate, overall it was a great shopping experience.

Date of experience: June 22, 2023
Utah
1 review
0 helpful votes
Follow Tracie L.
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Everything was as described and received it so quickly

Date of experience: June 21, 2023
California
1 review
0 helpful votes
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Order arrived quicker than expected and so far love wearing it! Great quality in both the shirt and the print.

Date of experience: June 21, 2023
Kansas
1 review
0 helpful votes
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The tights I ordered gave me such gender euphoria and made me so happy

Date of experience: June 21, 2023