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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Jacqueline B.
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I ordered the umbrella and it surpassed expectations. It's absolutely stunning. The stickers, bracelets and pins are also of good quality and have excellent graphics. Makes my spooky dark heart smile.

Date of experience: October 4, 2023
North Dakota
1 review
0 helpful votes
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Quick and easy!
October 4, 2023

Quick and easy! Shipped safely and delivered on time.

Date of experience: October 4, 2023
GB
1 review
0 helpful votes
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Order was delivered extremely quickly, well before the expected arrival date.

Date of experience: October 4, 2023
Louisiana
2 reviews
0 helpful votes
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Fantastic
October 4, 2023

Fantastic - always great products and service and fast delivery -

Date of experience: October 3, 2023
California
1 review
0 helpful votes
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I loved all of my clothes that I got! Very good quality and the detail is just immaculate! I can't wait to order more when I can!

Date of experience: October 3, 2023
Oregon
1 review
0 helpful votes
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Positive Experience
October 3, 2023

Positive Experience. Easy Ordering. Keep up the good work.

Date of experience: October 3, 2023
Nebraska
1 review
0 helpful votes
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I accidentally bought the wrong size shirt and VampireFreaks was super accommodating in letting me exchange it for the right size!

Date of experience: October 3, 2023
Canada
1 review
0 helpful votes
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Items are easy to find
October 3, 2023

Items are easy to find. Clear detailed photos. Written description does help. Checkout was simple and easy to follow. Thank-you.BUT by the time that all the extra charges were added, the overall total was very nearly doubled. This was a shock to me. I have had many other items ordered from other stores in the USA without all those fees. I am very disappointed and I will liklely not buy anything else.

Date of experience: October 3, 2023
Michigan
1 review
0 helpful votes
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Confused about the "Shipping Protection" (at.98) automatically added to my purchase without an option. If I do not have an option, why not just add it into the total shipping charges instead of showing me the upcharge ---

Date of experience: October 3, 2023
Texas
2 reviews
0 helpful votes
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It is great
October 3, 2023

It is great. Have my favorite shirts. Finally found a website to buy my favorite shirts n accessories

Date of experience: October 3, 2023
New York
1 review
0 helpful votes
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Shower curtain is perfect for my gothic bathroom and hoodie is so soft! Love it!

Date of experience: October 2, 2023
Illinois
1 review
0 helpful votes
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Love vampireFreaks had a great experience, orders were as i ordered,clothes were of good quality, right sizing,will order more stuff soon thank you

Date of experience: October 2, 2023
Ohio
1 review
0 helpful votes
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Arrived quickly and everything was exactly as described

Date of experience: October 1, 2023
Tennessee
1 review
0 helpful votes
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I love everything on this site
October 2, 2023

I love everything on this site. Will definitely shop here again

Date of experience: October 1, 2023
Illinois
1 review
2 helpful votes
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Size was completely oof
November 1, 2023
Updated review

Size was completely oof. XXL looked more like a small or medium. I will be returning them and I'm really disappointed.

Date of experience: October 1, 2023

I absolutely love and own quite a few things from Vampire Freaks. The graphic tees are my favorite. They're really comfortable and cool.

Date of experience: March 1, 2022
Oregon
1 review
0 helpful votes
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Very happy with the products!
October 1, 2023

Very happy with the products! They ran out of one item that I ordered so I didn't get it, but they proactively gave me a refund. No complaints.

Date of experience: October 1, 2023
Virginia
1 review
0 helpful votes
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I had some issues with ordering through the mobile site; a rep from VF was very quick to respond and offer help. You guys are awesome.

Date of experience: October 1, 2023
California
1 review
0 helpful votes
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I received a notification that my package was delivered but it was never delivered

Date of experience: September 30, 2023
Illinois
1 review
0 helpful votes
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I love shopping with Vampire Freaks
October 1, 2023
Updated review

I love shopping with Vampire Freaks. I like seeing the new items that comes in.

Date of experience: September 30, 2023

I love Vampire Freaks!
August 12, 2023
Previous review

I love Vampire Freaks!

Date of experience: August 11, 2023

I love the experience
July 31, 2023
Previous review

I love the experience.

Date of experience: July 31, 2023

I love Vampire Freaks because they have the neatest...
March 1, 2023
Previous review

I love Vampire Freaks because they have the neatest clothes to choose from.

Date of experience: March 1, 2023

This is my first time buying from Vampire Freaks
February 17, 2023
Previous review

This is my first time buying from Vampire Freaks. I see a lot of things that I like. So far shopping is good.

Date of experience: February 16, 2023
Illinois
1 review
0 helpful votes
Follow G V.
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Vampire freaks shipping is always excellent; very speedy and items have never arrived damaged.
I would say the items are decent quality but maybe more expensive than what I would have paid had I seen the items in person.

Date of experience: September 30, 2023