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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Need more stuff, have to make more money. Downside the duty was a pain very high
Need more stuff, have to make more money
The boots are very nice even if I expected them to be more robust, but that's okay. The problem is that I will no longer be able to order from you, I had prepared a nice chart list but the customs taxes in Italy became excessive and I had to pay about another 63 euros between taxes and DHL. (sorry for my bad english)
Easy shopping, fast shipping, great communication!
With tons of products, unique pieces and small business feel, reasonable shipping prices and easy checkout, I would blow my whole paycheck here if I could!
Payment is easy to navigate, tons of options, inventory is high quality and often rotated with the newest trends with a bonus clearance on the older (still great!) merch
Shipping was extremely fast! I absolutely love my dress. The quality is amazing and the service was excellent.
I am very satisfied with my purchase! Shipping was fast and ordering was easy, and I am very happy with the item I ordered. I will definitely be ordering more!
Very fast had what i wanted would buy again hopefully soon
Always good, love it always on time would no will buy more in the future. Love how easy I can track my package and get a text message when it been ship out.
Fast delivery and a fantastic selection of items. Easy to use too
I love the variety and inclusivity they provide for all things goth and horror. The shipping is super fast and it's not just fashion you can even find home goods to decorate your house/apartment.
I learned about this site by accident when I was looking for black boots. I have a bought a few items and every time it has been a good experience with the folks that own VampireFreaks. Even on the return of an item, it went smooth.
My new favourite online clothing store. Most of their products really fit my vampire/goth style, the name really delivered. I like how they also have products from other popular brands too. You don't need to spent too much on shipping by shopping a bunch of different brands on the same website. Absolutely love it!
Feel comfortable and nice when purchasing, the shipping is fast and not damaged.
Great service! Always great quality and unique products that fit my lifestyle. Definitely happy with all my purchases!
It was good. Second time ordering from them. I love everything!
I ordered the Michael Meyers wallet. It is well made and a lot bigger than I had expected… in a good way! Definitely will be a repeat customer.
Love the pants. Exactly the way I thought they would fit.
The items are beautiful. The experience its self was painless, but it took a few days between when the shipping label was generated but not sent out, which was a minor thing, but noticeable.
Happy with the products and shipping speed. Everything was as expected.
Pretty cool site and many amazing design, the sweater is a little on the small side
My items were delayed quite a while, but the quality is amazing. I appreciated the free gifts very much!
Fast, courteous, and quick and detailed response to the status of my order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members