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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Always on time and I love the extra gifts they include

Date of experience: October 18, 2023
California
1 review
0 helpful votes
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Even though I am a size 7 1/2 I did buy size 8 shoes. Unfortunately, the product still seems snug to me and I need a size 9. I try to go on and order the size that I need and it's not available which is a bummer because I needed it at a particular time frame. I did put in another order for a size 9 and hopefully it will come in so I can do a return, but I doubt it will.

Date of experience: October 18, 2023
Washington
1 review
0 helpful votes
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Size is accurate I'm plus size and it fits amazing

Date of experience: October 17, 2023
Illinois
1 review
0 helpful votes
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As advertised and worth the price
October 18, 2023

As advertised and worth the price. Great product so far.

Date of experience: October 17, 2023
Canada
1 review
0 helpful votes
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Very delighted with my experience!
October 17, 2023

Very delighted with my experience! Ordered a Black Dahlia Velvet Coat size 4XL. Definitely size up for plus- sized costumers. I am usually a 1X - 2XL in tops. The coat was a snuggly fit on the chest but just right everywhere else. Approximately 2 and so weeks for arrival where I am located- Canada! Overall a 5 star first time experience! Will be back and recommend!

Date of experience: October 17, 2023
Massachusetts
1 review
0 helpful votes
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Products as promised!
October 17, 2023

Products as promised! Everything fit. Good quality. Would order again

Date of experience: October 17, 2023
Ohio
1 review
0 helpful votes
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It was fine the only problem is they charge for package protection and box was pretty messed up but nothing wrong with item

Date of experience: October 17, 2023
Canada
1 review
0 helpful votes
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Sad that the dress i wanted origionally didnt fit my bust dispite being too big everywhere else on my body so I bought this dress instead. I love my current dress but I will not be ordering often unless its made out of stretchy material due to your sizing being off for my body type. Perhaps put size warnings on certain designs that the upper sizes dont accomidate a large bust? I am a size 42 F for reference which is why the mischif dress didnt zip when it reached my bust even going a size up on the messurements.

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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I saw the product online and ordered it got it immediately which surprised me since it was a weekend and after I got the product I was so happy with the product the overall quality of the item was amazing!

Date of experience: October 17, 2023
Michigan
1 review
0 helpful votes
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Was happy with my order
October 17, 2023

Was happy with my order. Will buy more items from the site

Date of experience: October 16, 2023
Nebraska
1 review
0 helpful votes
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Wonderful experience
October 17, 2023

Wonderful experience. I love the clothes I received.

Date of experience: October 16, 2023
Colorado
1 review
0 helpful votes
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Simple and easy
October 16, 2023

Simple and easy. Not too long of a wait and products were in pristine condition.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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Love the great stuff you guys have on the site!
October 16, 2023
Updated review

Love the great stuff you guys have on the site! Love that it was fast as $#*! shipping!

Date of experience: October 16, 2023

Super quick super easy
August 16, 2023
Previous review

Super quick super easy

Date of experience: August 15, 2023
New York
1 review
0 helpful votes
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Great choices of sizes and products!
October 16, 2023

Great choices of sizes and products! Overall experience was excellent! Thanks for the extras too (bracelet & stickers)!

Date of experience: October 16, 2023
Nevada
1 review
0 helpful votes
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Pretty good website and prices are decent and shipping is fast.
I'm very satisfied.

Date of experience: October 16, 2023
Illinois
1 review
0 helpful votes
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My order was packed with care and everything was awesome!

Date of experience: October 15, 2023
Ireland
1 review
0 helpful votes
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So far everything is great, delivery was fantastic and on time, so would recommend

Date of experience: October 15, 2023
California
1 review
0 helpful votes
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Easy to order and had quick delivery
October 15, 2023

Easy to order and had quick delivery. I've ordered before and am still not disappointed.

Date of experience: October 15, 2023
Florida
1 review
0 helpful votes
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Great item,loved it,shipping was good would order from you again in future,thanks

Date of experience: October 15, 2023
California
1 review
0 helpful votes
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Quick, easy, and super fast
October 15, 2023

Quick, easy, and super fast. Really just nostalgic.

Date of experience: October 15, 2023