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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So pleased to find a US company that ships to the UK. Arrived in plenty of time for Christmas and my son absolutely LOVES his shoes, he's so proud going out wearing them :D thank you
The boots made a perfect gift, my friend really enjoyed them and said they fit perfectly!
I love the design and the look of everything I bought. The wallet and the shot glasses were a gift to my step son's girlfriend. She loved them. The purse I bought was great. I love the messenger bag style. It was fast and easy to order. I love that I was updated when everything shipped. I got it in time for Christmas which I was grateful for.
No complaints. Transparent, up to date communication. All good! 👍🏽🖤
The ordering process was simple and delivery was swift.
Shipped pretty quickly despite the holidays, and I got tons of compliments on my sweatshirt!
Really pleased with the order! Great communication from the team! And considering the delivery being from so far, the time for delivery was very good.
Thanks so much.
Easy as can be and I order from VampireFreaks all the time. I get my order ASAP typically in the same week and this recent purchase was no different!
Quick shipping and delivery! Super convenient and easy and very tailored to my Tripp brand loving needs.
Great store great products would recommend to anyone
I've ordered from VF before and everything is top quality.
This store is incredible. So many amazing products but above all, the people running this business are even more awesome. We ordered the hot pink and black pagoda umbrella as a Christmas present. It came about a week before Christmas and we were excited to open it so we could check it out and admire it before we wrapped it. Unfortunately, the umbrella was snapped from the handle. I panicked and immediately sent them an email. Without hesitation, they sent me a new umbrella free of charge to replace the broken umbrella. I couldn't believe it. I didn't expect such top notch customer service especially being a first time customer. The replacement umbrella arrived in perfect condition and our kiddo absolutely loved it. VampireFreaks definitely saved the day. Amazing products and world class customer service?! This business definitely earned a new loyal customer.
I ordered 2 bat stockings for a steal and they arrived quickly. We love em!
It was very okay no problem at all. It arrived when expected at my door.
Found a scarf a liked, ordered the scarf. It arrived earlier than expected. It looks how it is supposed to and is warm, so A+ scarf, I guess, doing its one job.
Our order came quickly and my daughter was thrilled with the Plague Dr. design. The designs down the sleeves were an especially nice touch. The sweatshirt was good quality :)
Lots of Great Gothic products! Easy to order and fast delivery!
The coffin made for a delightful Christmas gift for a friend who recently wrote a vampire Novella. It was very well designed and my friend loved it.
No complaints. Delivery was on time. Christmas presents were loved!
Love my stuff! Love that I was able to make payments! I hated waiting, but I understand I ordered around holidays so not too big of a deal
It came very fast over the pacific, in only a WEEK. Thats crazy!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

