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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Cute swimsuit!
March 6, 2024

Cute swimsuit! My wife loved it and it fit as expected

Date of experience: March 6, 2024
Illinois
1 review
0 helpful votes
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Great customer service, fast delivery and quality products!

Date of experience: March 6, 2024
Ohio
1 review
0 helpful votes
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Honestly, the process is really really easy and I got a some lil goodies in the bag too so that was really cool and I love the bag that I got so this is definitely like 1000 out of 10 in my opinion. :)

Date of experience: March 5, 2024
Illinois
1 review
0 helpful votes
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Everything came as described, packaged well and securely.

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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Fast shipping and great customer service and love the company

Date of experience: March 3, 2024

Still waiting for them to ship it
February 16, 2024
Previous review

Still waiting for them to ship it

Date of experience: February 8, 2024

Amazing love you guys
October 10, 2023
Previous review

Amazing love you guys

Date of experience: October 9, 2023

Good stuff
September 15, 2023
Previous review

Good stuff

Date of experience: September 15, 2023

I love the company
August 6, 2023
Previous review

I love the company

Date of experience: August 6, 2023

I love your stuff
March 7, 2023
Previous review

I love your stuff

Date of experience: March 6, 2023
Kansas
1 review
0 helpful votes
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Perfect thank you so much
March 2, 2024

Perfect thank you so much. I love everything I ordered I will be ordering again

Date of experience: March 2, 2024
Michigan
1 review
0 helpful votes
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Items arrived quickly and were exactly what I had ordered

Date of experience: March 2, 2024
Texas
1 review
0 helpful votes
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Clothes run small!
March 12, 2024

Clothes run too small! Sizes are for pre-teens who haven't developed yet and website won't allow me to return something I NEED to so I emailed them. I might just dispute the charge for that item on my bank account.

Date of experience: March 1, 2024
Oklahoma
1 review
0 helpful votes
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Items arrived quickly, were packed well and exactly...
March 1, 2024
Updated review

Items arrived quickly, were packed well and exactly as pictured.

Date of experience: March 1, 2024

Good prices and easy to use website
January 14, 2022
Previous review

Good prices and easy to use website. Checkout was easy, too.

Date of experience: January 14, 2022
California
1 review
0 helpful votes
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Shipped fast looks amazing will definitely order from here again

Date of experience: February 29, 2024
Michigan
1 review
0 helpful votes
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Item was shipped quickly and packaged perfectly. No complaints.

Date of experience: February 29, 2024
Florida
1 review
0 helpful votes
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Really really really really good and totally amazing and totally awesome

Date of experience: February 28, 2024
New Hampshire
1 review
0 helpful votes
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All the products I have ordered have been very satisfying and have not experienced any disappointment with purchases.

Date of experience: February 28, 2024
Illinois
1 review
0 helpful votes
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I ordered first, the Hannibal Lector pin head, bought three others

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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I have ordered so far two items from vampire freaks, the VF ultramage hoodie and the Tripp megatron pants, both items were great quality and fit great! Will definitely be buying from them again

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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This site had my exact wants for a shirt and it was delivered quickly.

Date of experience: February 26, 2024
Arkansas
1 review
0 helpful votes
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Everything fit great, looks absolutely amazing and service was fantastic everything got here when expected must I say as well would buy again!

Date of experience: February 25, 2024
Illinois
1 review
0 helpful votes
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Shopping was easy and it showed on time before Valentine's day.

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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My experience is amazing as always I love this company
February 23, 2024
Updated review

My experience is amazing as always I love this company

Date of experience: February 23, 2024

Super fast
September 18, 2022
Previous review

Super fast.

Date of experience: September 17, 2022
Kansas
2 reviews
1 helpful vote
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It was easy, showed up quick enough and no complications, also packaged nicely.

Date of experience: February 23, 2024